Data Entry Administrative Assistant

QUALIFICATIONS

** ***** ** ** ********** that includes Project Managing Client/Server projects throughout the Software Development Life Cycle, Business Analysis and Quality Assurance testing of software, and mainframe computer programming.

Software skills:

Microsoft Office Products, SQL, Visual Basic, WinRunner 8.2, Quality Center, SharePoint, Microsoft Server 2008, Quick Test Pro 9.2, COBOL IBM Mainframe, JCL, TSO/ISPF, IMS, IDMS, DB2, Oracle Database, and Transportation Management Software (TMS)

EXPERIENCE

Summit Logistics Group Wilmington, NC (2022- Present)

Billing Assistant/Data Entry

Compile all documents necessary to process invoices for shipments.

Verify incoming documents from Customers and Carriers.

Assist carriers with payment information, including setting up for electronic payments.

Work with customer support team members to resolve discrepancies.

The Judge Group, Wilmington, NC (2021 - 2022)

Administrative Assistant/Data Entry – Consultant

Assisted with pre-event setup, including unpacking supply totes and organizing stations for Covid testing.

Verified all supplies have been received and all equipment is in working order.

Greeted clients and gathered information related to their symptoms to determine the type of Covid test needed.

Inputted results into Optum Serve computer system.

Post-event pack-up including stowing all equipment back into supply totes and ensuring all supplies are accounted for.

Caregiver, Leland, NC (2011 – 2021)

Caregiver to aging parent

Global Compliance Services, Charlotte, NC (2010 - 2011)

Quality Assurance Analyst

Formation and execution of test cases and test plan

Manual testing of client/server applications for compliance systems

Gathered requirements from users and developers to validate functional requirements

Performed Regression testing to ensure that new source code does not inadvertently introduce errors

TEKsystems, Consultant for Bank of America, Charlotte, NC (2008 – 2010)

Project Testing Manager

Consulted and facilitated test planning during the Software Development Life Cycle (SDLC)

Provided guidance for End-to-End test management to ensure that testing activities met timelines

Consulted with the LOB Test Leads to gain insight into the End-to-End application flow, associated systems involvement, and contacts

Monitored test execution timelines and deliverables

Worked closely with the LOB to discuss negative impacts and high-risk areas

Defined and clarified roles for the LOB to ensure that all participants understood responsibilities during test execution

Completed deliverables such as WBS, SIT workgroup packages and CIT/SIT Master Test Plans

Project Lead for Midrange Disaster Recovery

Worked closely with application development teams ensuring that a recovery solution was developed as part of the Systems Development process, identifying disaster recovery requirements, and testing standards, assisting with testing documentation, and reviewing documentation of plans and procedures

Coordinated testing with vendors to ensure that all critical applications have a documented test recovery plan

Organized the resources from other groups within the technology organization to perform disaster recovery tests at an application, server or datacenter level

The Newport Group, Charlotte, NC (2005 -2008)

Quality Assurance Analyst

Gathered, documented, and analyzed business requirements from users

Manual and automated testing of .Net applications for Retirement and Benefit plans

Coordinated with developers to verify practicality and applicability of user requests

Created test cases, test plans, and test scripts. Reported defects and errors using the Test Track Pro software and Quality Center

Performed UAT and Regression testing to ensure that applications met specifications and that unmodified code was not affected

Trained users, answered questions, and resolved issues

Education

Limestone College Gaffney, SC

BS in Business Admin/Computer Science - December 1996

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