Customer Service Associate

Harshdeep Kaur

** ***** *****, **********, ** K*P 2R1

Tel: (514) 812 - 2585

Email ·****.********@*****.***

I am seeking a challenging position in which I can give my best in customer service. I have done customer service jobs in stores and I am DSW and give care to the people with disability. Because of this I have quality to manage the work and help the people in their needs. I have had a lot of experience in supervision and customer service. I enjoy working with the public and am a very quick learner. STRENGTHS

• Analytical, decision- making and problem-solving skills.

• Ability to organize activities in fast paced team environments.

• Good in customer service. Very well in typing.

• Love to do work in Excel, Microsoft office, Cash handling, overall computer work.

• Strong verbal and written communication skills and computer skills.

• Reliable and driven, with strong time management and prioritization abilities.

• Critical thinker and energetic self-starter.

• Ability to mediate disputes.

• Excellent listening skills along with remarkable patience.

• Strong work ethic

• Able to work flexible hours.

• Able to give care to every person with love and affection.

• Able to help the people in any manner.

• Ability to convince anyone.

EXPERIENCE

Circle K and ESSO Gas Station, Trenton, ON

Cashier

• Provide each gas station customer with the highest levels of service and satisfaction at all times.

• Handle all the cash work after closing.

• Handle closing and opening duties, and ensure space is tidy and ready for business each day. ESSO and Circle K, Kingston, ON

Supervisor

• Supervise the store.

• Check all the items which is needed in store.

• Handle the payment of staff.

• Handle all the cash. And make data to give the payment to staff. Kerry’s place Autism, Tweed, ON Working now

Autism Support Assistant (PSW)

• Responsible for providing personal care.

• Assist individual with creation of personal development plan on computer.

• Administration medication and make medication cart for month on computer.

• Responsible for personal hygiene of individual including bathing, dressing and making bed if required.

• Provide support and coaching in communication, social skills and leisure activities, and help to use the computer so that they can do their jobs like cashier jobs or job to make an entry of people who are coming in the house.

• Responsible for preparing nutritious meal and assisting them in eating if required. EDUCATION

• Developmental Services Worker Diploma Graduated in June 2019 Loyalist College, Belleville, ON

• Masters in English Graduated in 2017

NGSA College, Kapurthala, India

• Bachelor of Education Graduated in Sept 2015

CT Institute, India

• Bachelor of Arts in Music Hons Graduated in May 2014 Punjab University Patiala, India

REFERENCES

• Erica-Baker-Tinsley (Co-Ordinator of Developmental Services Worker), 613-***-**** ext. 2267

• Mrs. Koomen ( EA in Centennial Secondary School) 613-***-****

• Adam Wallis( HR. Manager in Kerry’s place) 613-***-**** ext. 230

• Julie Collyer (Customer Associate at Scotia Bank), 90 Bell Blvd, Belleville, ON, K8P 2L7) *****.*******@**********.***

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