Data Entry Service Representative
Resume:
ANISA M. FERNANDEZ
Columbia, SC 29223
********@******.***
OBJECTIVE
Former public servant committed to working with the community; seeking employment in customer service utilizing my communication and organizational skills.
WORK EXPERIENCE
NYC Department of Corrections, Rikers Island Correctional Facility, Security Operations Division, CORRECTION OFFICER
March 2017 – May 2019
• Patrolled and secured facility grounds and personnel
• Responded to alarm and or any emergency situations
• Reported activities, incidents and any abnormalities
• Prepared logs and reports as required
• Inspection of perimeter and access points of entry
• Maintain the operations of institutional visits
NYC Department of Corrections, Rikers Island Correctional Facility, Anna M. Kross Center, CORRECTION OFFICER
April 1999 – March 2017
● Responsible for the care, custody and control, performances, job training of detainees
● Enforced rules and regulations to maintain order within the facilities
● Generated and maintained reports, logs, records, activities and incidents
● Inspected facilities for safety and security, safe guarding supplies and equipment
● Supervised meals, recreation programs, visits and activities of detainees Japan Airlines (JAL), JFK Cargo Building 9, North Service Road, CUSTOMER SERVICE REPRESENTATIVE (EXPORT)
• Data entry; generated invoices of shipments being exported out of the country
• Inspection of incoming packages
• Answered telephone calls and recored messages
SKILLS & ABILITIES
Creative writing and verbal communication skills. Ability to work in a fast paced environment. Trained in CPR, Fire Safety and Emergency Response. EDUCATION
Equivalency Diploma, 1992
Kings Borough Community College, 1994
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