Entry Clerk Data

Constance Strickland

Authorized to work in the US for any employer

Work Experience

Design Specialist & Customer Care Specialist

Upgrades- Austin TX

January 2011 to Present

Responsible for scheduling potential clients and verifying their needs for their home or space.

Facilitated the requests of the client and provide research and purchase options for them.

Responsible for making arrangement on all deliver and pick up of anything the client may need.

Data Entry Clerk

Anheuser-Busch, United Beverage Inc - St. Louis, MO

September 2009 to September 2010

Verify packages being delivered by the semi trucks and to keep logs of their coming and going.

Preparing and sorting documents for data entry.

Entering data into database software and checking to ensure the accuracy of the data that has been inputted.

Resolving discrepancies in information and obtaining further information for incomplete documents.

Creating data backups as part of a contingency plan.

Creating data backups as part of a contingency plan.

Responding to information requests from authorized members.

Testing new database systems and software updates .

Customer Service Representative/Call Center Representative

Client Services Inc. - Saint Charles, MO

August 2005 to March 2010

Handled Inbound/Outbound calls for clients regarding their banking issues.

Handled collections,help clients get back on track with their financial obligations.

Involved with processing and applying payments.

Plan, prioritize and organize information effectively

Provide an impeccable level of consumer support while maintaining customer's confidentiality.

Communicate and update Management with findings and issues related to consumer complaints.

Communicate effectively and professionally with all contacts.

Highly dependable to completion of duties and attendance.

Adhere to client, company and regulatory requirements and policies

Manage challenges with tact; escalating through the proper channels when necessary.

Troubleshoot and resolve customer concerns independently.

Education

Some college in Business Administration

Meramac Community College - St. Louis, MO

August 2004 to May 2005

High School Diploma

Hazelwood East High School - St. Louis, MO

August 2001 to June 2004

Skills

Excellent Communication Skills

Customer Service

Microsoft Outlook, Word and Excel

Teamwork

Collaboration Problem-solving.

Organization

Coaching Adaptability Resilience

Conflict management

Leadership High-achiever

10+ years customer service experience

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