ZEFERINO DE LA GARZA
Sacramento, CA *****
562-***-**** - *********@*****.***
PROFESSIONAL SUMMARY
Dedicated, hardworking restaurant management professional with extensive daily
planning and operations experience. Skilled in staff training and development.
Adaptable and enterprising Job Title with solid industry background and proven
expertise in building and leading successful teams. Talented problem-solver ready to
back up fellow employees at any time.
Dedicated Industry professional with history of meeting company goals utilizing
consistent and organized practices. Skilled in working under pressure and adapting to
new situations and challenges to best enhance the organizational brand.
Enthusiastic Job Title eager to contribute to team success through hard work, attention
to detail and excellent organizational skills. Clear understanding of Task and training in
Skill. Motivated to learn, grow and excel in Industry.
ACCOMPLISHMENTS
<
SKILLS
® Increased sales by Number% while reducing food costs by %, leading to a
SNumber net profit in the last two years.
incentive program.
# Reduced employee turnover by Number% by creating and implementing a no-cost, >
* Improved online restaurant reviews by successfully handling customer complaints,
implementing monthly staff training and refining lunch and dinner menus.
® Achieved Result by introducing Sofiware for Type tasks.
® Achieved Result through effectively helping with Task.
e Money Handling
© Database Interface and Query
Software
© Menu Pricing and Writing
© Front of House Management
* Anticipating Problems
e Performance Improvement
* Monitoring Food Preparation
Staffing and Sales Reporting
« Employee Performance Evaluations
« Equipment Maintenance
* Managing Deliveries
* Health Code Compliance
* Fire Safety Regulations
© Staff Scheduling
« Customer Retention
e Intuit QuickBooks
e Disciplinary Action
e Safe Food Handling Practices
© Microsoft Dynamics
« Time Management
e Food Plating and Presentation
« Thorough Knowledge of Product
e Payroll Submission
« Accounts Payable and Accounts
Receivable
® Microsoft Office
« Restaurant Operation
« Marketing and Advertising
e Delphi Technology