Network Operations Center Engineer

KERVY PATIGAYON

***** ******* ***, ****** ** ****2

Phone: 818-***-****

Email: *****.**@*****.***

SUMMARY

Knowledgeable NOC Engineer with 7 years of experience securing information and maintaining network performance. Well-trained and experienced in working independently to assess test and fix network issues. Strong communication and troubleshooting skills.

SKILLS

AWS

Google Cloud Platform

Jenkins

Stratosense

Splunk

vSphere

Remote Desktop Protocol (RDP)

Windows Server

Active Directory

Internet Information Services (IIS)

PowerShell

Nagios

Grafana

Graylog

Site24x7

Logz.io

Ubuntu

Magnus

GitHub

Sensu

OpsGenie

Secure Shell (ssh)

Docker

Salt

Glassfish

Network Monitoring

Documentation

Ticketing Proficiency (Jira)

Networking

Cisco Call Manager

User Support

Team Player

EXPERIENCE

NOC Engineer January 2015 - August 2022

Viant Technology

Evaluate network performance and create improvement strategies

Provide technical support to clients users and management

Monitored network performance and uptime and responded quickly to incidents

Coordinated disaster response plans with department management

Kept system at maximum uptime through proactive oversight and scheduled maintenance

Deploy code

Create, track, and manage trouble tickets

Assist in the development of new procedures to increase efficiency

Assistant Chef February 2013 - October 2014

Xing Café & KTV Restobar

Sanitation guidelines

Kitchen equipment operation and maintenance

Monitored waste and excess food production and ensure apt utilization of leftovers.

Ability to work independently keeping up efficient time management

Maintained cleanliness at food outlet

Maintained food preparation standards and requirements

Ensured all policies and procedures stated by restaurant were strictly followed.

EDUCATION

Bachelor of Science in Hotel and Restaurant Management

University of Cebu, Cebu City, Philippines August 2010 - January 2013

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