Customer Service

Muhammad Asad Nazeer

+1-437-***-**** ***********@*****.*** 20 Thomas Riley Road, Toronto

Summary of Qualifications

• Sales professional with 5+ years of experience working with sales and customer service

• Concise communication skills in order to deliver product specification and potential advantages to existing and potential clients

• Able to work independently with minimum supervision as well as a productive part of a multifunctional team

• Ability to complete tasks on time on a consistent basis in fast-paced environments

• Excellent written, verbal and interpersonal communication skills

• Ability to connect with customers and building a rapport to remove communication barriers to deliver messages clearly

Relevant Skills & Experience

Sales & Post Sales

• Identification and development of new product markets and end use diversification

• Formulation & implementation of strategies in the areas of sales and distribution

• High level of analytical and entrepreneurial skills

• Made sales presentations to sales manager during weekly meetings

• Used sound judgement and sound subject knowledge to support customers with their technical issues

• Corresponded with the operations and logistics teams continuously to ensure timely delivery of products to customers

• Abided by the company standards and maintained high levels of customer satisfaction Administrative Skills

• Prepared daily, weekly and monthly sales reports and made PowerPoint presentations to show month on month improvements, lags and suggestions to expedite bottlenecks

• Coordinated with the operations, customers and logistics in order to determine production and sales forecasts in order to meet product demand

• Log and Maintain production and sales records and regulatory paperwork accordingly

• Managed weekly meeting schedules for the team in order to avoid time conflicts Work History

Chemical Engineer Oil & Gas Development Company Limited, Pakistan 2015-2020 Sales Engineer Pakistan Oilfields limited, Pakistan 2013-2015 Education

Bachelor of Engineering, National University of Sciences and Technology, Pakistan 2012

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