HERLINDA REYES

Lake Jackson, TX ***** 979-***-**** adsgpd@r.postjobfree.com

OFFICE ASSISTANT

Dedicated Professional with over 10 years of extensive experience in administrative operations, team leadership, and operations management across diverse industries. Highly organized with proven ability to manage high-profile projects and coordinate complex workflow. Effectively balances competing priorities in fast-paced, people-facing environments. Formulates mutually beneficial solutions to complex challenges. Outstanding communicator and relationship-builder known for going above and beyond to ensure best possible outcomes. Regarded as a passionate leader, critical thinker, and innovator. Bilingual in Spanish and English.

CORE STRENGTHS

Administration Operations Customer Service Records Management Problem Solver

Communications MS Office Policy Compliance Organization

Prioritization Training & Development Client Database Quality Assurance

PROFESSIONAL EXPERIENCE

SYNEO – Angleton, TX 2021 - 2022

PRODUCTION WORKER

Performed duties as a production worker; maintain production flow and documentation of fixture products, complete assessments, and review/comply with updated specifications.

Prepared products for shipping to include quality control when returned for final preparation steps for clients; increased revenue by 50% due to quick-turnround of new product; recognized for productivity with pay raise.

Learned how to cut and polish material in the machine shop; gained different skills from various departments when primary tasks were in fluctuation.

SDI International Corp – Freeport, TX 2021 - 2021

INVENTORY SPECIALIST

Served as an inventory specialist; collected pertinent data, identified items, created location information, and processed physical inventory.

Assigned a laptop to gather data around the warehouse due to conversion from SAP to SDI software resulting in seamless transition of inventory database.

Conducted a 2nd inventory count due to 25% discrepancy count upon returning to work; resulted in resolution in accordance with SDI supervisor.

La Quinta Inns & Suites by Wyndham – Angleton, TX 2021 - 2021

FRONT DESK RECEPTIONIST

Booked reservations, checked guests in/out, and provided world class customer service resulting in 100% customer satisfaction.

Swept and maintained cleanliness of lobby and public restroom to include availability of refreshments and snacks for guests; completed daily intake audits and necessary errands.

Performed troubleshooting procedures for guests of heating or television issues; resulted in pleasant guest experience and positive reviews.

Obtained detailed information form a wedding party that inquired about making a reservation to use the venue while still not yet trained as a receptionist; resulted in a successful booking and gained proper training for the next reservation.

REO Logistics – Freeport, TX 2020 - 2020

OPERATOR

Provided vital tasks as machine operator; operated and maintained machinery which filled product bags with BASF and other customers to include proper entry of documents.

OPERATOR – CON’T

Identified insufficient operation of silo tube and reinstalled with replacement tube resulting in increased efficiency of workflow and prompt customer order deliveries.

Created and implemented essential checklist procedure which prevented use of incorrect bag size; ensured proper selection of correct bag sizes.

Disassembled and reassembled pumping pipes due to clogging which resulted in proper packaging of 55-lb bags including labeling and shipping.

Tasked to provide crucial assistance in a separate company facility which led to gaining variety of different skills; completed multiple jobs and ensured on-time customer deliveries.

Xerox Dow – Freeport, TX 2020 - 2020

PRODUCTION ASSOCIATE

Assembled pertinent manuals, operated/maintained copy machines including other office machines; assisted plant workers in ordering required documents.

Edited master form of safety cards which corrected printing orders; ensured 100% customer satisfaction.

Reduced various format and sizes of shutdown operation manuals by converting all documents to PDF formats resulting in increased efficiency of processing final products.

Converted, downloaded, and collated dividers, 11x17 drawings, pictures, and job descriptions for operators and supervisors; successfully executed operations to include maintaining strong relations with management.

Received manual on thumb drive in wrong format; took action by downloading material, researched how to convert from original format to required format; resolved the situation and manual was ready in timely manner.

Blueline Printshop – Freeport, TX 2015 - 2020

PRODUCTION ASSOCIATE

Printed and assembled plant manuals, banners, signs, and office forms; provided exceptional customer service by obtaining detailed orders and processing transactions during pick up of orders.

Provided assistance and recommended customers on other creative approaches which produced compiled material resulting on happy customers and repeat business.

Converted and assembled manuals for different plant facilities to include banners for local business and events/packaging for deliver and pick-ups; ensure job completion.

Verified availability of appropriate ink and paper to run standardized test for school district; maintained solid relationships with school district for future business.

Kelly Service – Lake Jackson, TX 2012 - 2015

TEMPORARY EMPLOYEE

Performed multiple roles in various capacities including plant worker and both American Rice and Merit Medical, and as an attendant in human resources office.

Operated multiple machineries using personal protective equipment including hearing protection and eye shield; ensured 100% compliance with health and safety policies.

Oversaw the process of checking in and checking out of all customers in a timely fashion; inspected package products for shipment.

Served in a variety of office roles with Blueline company; assembled products and conducted quality control jobs when assigned; offered permanent position when it was available.

EDUCATION CERTIFICATION TRAINING

Associate of Arts, General Studies Brazosport College Richwood, TX

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