Tracia Smith
*** ************ **.*Griffin, GA ***24*678-***-****
***********@***.***
Job Objective
To obtain a full time position with a company that would ensure career stability with the opportunity for growth and advancement.
Education
Griffin High School –High School Diploma-June 1999
Griffin Technical College-Cosmetology Certificate-May 2001
Summary of Qualifications
Over 10 years experience as a manager in Restaurant industry.
Possess strong work ethic.
Possess strong communication skills.
Demonstrates effectiveness as a leader.
Work History
Restaurant General Manager
Global Concessions (IHOP) April 2013- Present
Optimize profits by controlling food, beverage, and labor costs on a daily basis.
Schedule and direct staff in daily work assignment to maximize productivity.
Efficiently resolve problems or concerns to the satisfaction of all parties.
Conduct daily pre shift and monthly department meetings to ensure
Organizational efficiency.
Continually monitor restaurant and take appropriate action to ensure food
Quality and service standards are consistently met.
Restaurant Assistant Manager
Denny’s FEB 2011-APRIL-2013
Developed and maintained a staff that provided hospitable, professional service
While adhering to policies and business initiatives.
Managed accounts payable, account receivable, and payroll.
Performed checkouts of servers to ensure that all tickets were accounted for.
Exhibit thorough knowledge of food, beverages, supervisory duties, and service
Techniques, and guest interactions.
Restaurant General Manager Mar 2001- FEB 2011
Flying J, INC Siloam, GA
Developed and increased restaurant revenues through effective leadership, mentoring and sound decision making. Executed restaurant systems, procedures and policies. Focused on guest service, food quality and employee satisfaction. Resolved customer complaints. Recruited, interviewed and selected candidates for manager and crew level positions.
References provided on page 2
References
Harold Baughns
Restaurant General Manager
Golden Coral, INC
Jonesboro, GA
*************@*****.***
Margarete Robinson
Restaurant Assistant Manager
Global concessions, INC
Atlanta, GA
***********@*****.***
David Moore
Freight Loader
Old Dominion Freightliner
Atlanta, GA
**********@*****.***