Customer Service Class B

Christopher Calimlim

*** ******* ****, ********* **

650-***-**** *************@*****.***

Professional Summary:

I have a flexible attitude with the ability to work under pressure to understand organizational requirements and maintaining excellent customer service standards. I have the ability to work independently and as part of a team. I am friendly and approachable with excellent interpersonal and customer relations skills.

Highlights:

● Management

● Team player

● Exceptional problem-solving skills

● Detail oriented

● Excellent work ethic

● Troubleshooting

● Inspection

Experience:

Standard Parking (2007- Currentt):

• Facility Manager (2014- Current)

o Manages and create a weekly schedule of 16 employees and 20 on call. o Provides excellent customer service to clients. Managed high volume of customers

and ensure excellent customer service and satisfaction. Resolved client’s issues and request in an accurate and timely

manner.

o Order and process high volume tickets to ensure the facility is ready for day-to- day business functions.

o Performs daily inspection of the facility to keep up with maintenance standards. o Accountable for 200+ cars daily, guarantees that there would be zero theft and accidents on site.

o Full audit of 200+ cars, must be in full compliance of company guidelines. o Tracks employees progress and work ethic.

o Responsible for exceptional training for several valet. o Documents and report daily activities to Regional Manager. o Prepares daily purchase of sales.

Education:

● Philippine College of Criminology: Bachelor of Science in Criminology References:

• Guy Gotlieb: Facility Manager (415) 541- 0589

• Michael Timco: Director of Operations (702) 632- 7777

• Eugene Chang: Senior Manager (415) 541- 0589

Contact this candidate