Ramon Maldonado RAMIREZ

IT/Network/Builder/Creator Oldsmar, FL 34677 adsgms@r.postjobfree.com

+1-787-***-****

Obtain a long-term Network/System position within a diverse Internet/Communications environment where my knowledge, skills and experience are utilized and challenged to meet the needs of a growing global-minded company.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

NSST Simulations Systems Field Technician

GDIT - Orlando, FL December 2021 to Present

Will configure and install simulation technology, both hardware and software, at various customer sites. Provide technical advice and guidance on installation, adaptation, configuration, and/or enhancement of company technical products, programs, and systems.

Utilize analytical and critical thinking to troubleshoot issues and problems with equipment or systems. Apply theories and write reports to outline issues and solutions.

OWNER/PILOT

DRONELAB MEDIA - Puerto Rico 2018 to Present

CERTIFY FAA PART #107 DRONE PILOT AERIAL, PROPERTY OR EVENT VIDEO & PHOTOGRAPHY

Network Support Administrator

AT&T - San Juan, PR 2013 to November 2019

at AT&T Network Operations

*Identify root cause of the incident, solutions and preventive plan

*Operate and maintain required hardware and software for Network

*Management System, Netexpert, NETSMART, CISCO & JUNIPER Routers

*Control daily site activity access

*Document and follow up trouble tickets and outages

SWITCH TECHNICIAN

OpenMobile - San Juan, PR 2008 to 2012

2nd level CO and Switch Support

*Operate and maintain ERICSSON/NORTEL, LTE, MTX, CMT, CNM system and servers

*CISCO MPLS Network deployment

CACP script deployment

*EnodeB deployment

*Fortinet VPN

*Provisioning new circuits (T1, DS3, etc)

*Troubleshooting translation for Domestic and Long Distance

*Directly involved in Switch WO's and MOP's

*Verify and work trouble tickets send by Help Desk

*Daily backup on Tape, DVD, FTP

NOC TECHNICIAN

Worldnet Telecommunications - San Juan, PR 2007 to 2008

Identify root cause of the incident, solutions and preventive plan

*Operate and maintain required hardware and software for Network Management System, MetaSwitch, ZMS, SNMPc, PRTG, CISCO Routers

*Control MOP schedule and activity

*Document and follow up trouble tickets and outages

*Control Main CO and COLLO access

NOC TECHNICIAN Fault Management

Centennial de P.R - San Juan, PR 2003 to 2007

Internal and external customer first level technical support

*Identify root cause of the incident, solutions and preventive plan

*Operate and maintain required hardware and software for Network Management System

*Troubleshoot and assess intermediate problems and/or failures on customer reported outages

*Document and follow up trouble tickets and outages

TECHNICAL SUPPORT REPRESENTATIVE

Ayustar Corp - San Juan, PR 2001 to 2003

Technical support and wireless system integrator.

*Deploy wireless Motorola Canopy, AP, SM & CNM Clusters.

*Deploy WiFi AP for small office.

*Configure routers and switches.

*Configure office networks.

NETWORK ENGINEER

Caribbean Internet Service - San Juan, PR 1994 to 1999

Designed network infrastructure.

*Managed corporate IP addressing and subnetting.

*Configured routers, switches, and firewalls.

*Configured Microsoft Servers, (DNS, DHCP, RAS, WINS, FTP, VPN)

*Monitored networks for optimum distribution and load.

LAN SPECIALIST (contract)

IBM - San Juan, PR 1991 to 1994

Install and troubleshoot network PC System.

*Wiring, installation and routing of fiber optic, CAT5 and CAT3 cables.

Education

CERT in Business Ethics

Inter American University of Puerto Rico, Metro Campus - PUERTO RICO

High school diploma or GED Bachelor's degree Bachelor's degree

Skills

•DRONE (10+ years)

•uas (10+ years)

•Network Firewalls

•DNS

•VPN

•Microsoft Windows Server

•LAN

•Network Monitoring

•Active Directory

•WAN

•iOS

•Mac OS

•Customer service

•Customer service

•Computer literacy

•IT

Languages

•ENGLISH - Fluent

•Spanish - Fluent

Links

https://www.linkedin.com/in/kp4rmr/

Military Service

Branch: Air National Guard Service Country: United States Rank: E6

67N HELICOPTER MECHANIC

Certifications and Licenses

CPR Certification First Aid Certification FAA PART #107

December 2021

Certified Ethical Hacker (CEH)

Present

CompTIA A+

Present

CompTIA Network+

Present

Microsoft Certified Technology Specialist (MCTS)

Present

Cisco Certified Network Professional (CCNP)

Present

JNCIS - ENTERPRISE

Present

CompTIA Security+ CCNA

MCSE

Assessments

Technical support — Highly Proficient

December 2021

Performing software, hardware, and network operations Full results: Highly Proficient

Work style: Reliability — Highly Proficient

October 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Groups

TEAM RUBICON - PUERTO RICO

COMMUNICATIONS LEAD

Additional Information

PC Hardware, troubleshooting, and maintenance. Windows Media Streaming. DRONE, QUADCOPTER, MULTIROTOR, RF, radio, ham, DJI, Skydio, Autel, SwellPro

Fully bilingual (Spoken and Written)

Contact this candidate