Data Entry Front Desk

CHILDREN’S HOME SOCIETY OF CALIFORNIA ****-****

Program Specialist

Responsible for front desk duties, answering the telephone, heavy data entry, making up monthly provider envelopes for distribution, keeping track of incoming and outgoing mail, faxing, setting up luncheons, and staying on top of ordering supplies.

CITIBANK 2000-2003

Customer Service/Sales

Strong customer service skills in an inbound call center. Duties consisted of handling inquiries concerning credit card balances, finance charges, balance transfers, and fraudulent charges. Awarded