Class B Customer Service

JUAN RODRIGUEZ

**** *** ****** ** *** *, Los Angeles, CA, 90033 323-***-**** *********@*****.*** High School Diploma 1989

James A. Garfield High School East Los Angeles, CA Transportation Driver PCA Management Parking Company of America Los Angeles, CA 3/17 - 3/19 Transportation Bus Driver The Bus Montebello, CA 2/09 - 2/17 Self-Focused Transportation Bus Driver with outstanding work ethic and more than 10 years with zero accidents. Offers dynamic skills in customer service, bilingual in Spanish, and punctual. Follows all rules of roads and certified in operating Class B Commercial trucks and SPAB equipment.

Strong verbal communication

Bilingual in Spanish

Extremely organized

Inspection reviews

Self-motivated

Class B Commercial license

Supervision

Safety inspection

Punctual

Manage incidents

Team leadership

Maintained safe driving habits to protect property and general public on roadways. Kept customers satisfied and loyal by completing timely and accurate deliveries. Planned efficient routes and adjusted strategies based on current weather and traffic information. Work with dispatch to update routes and inform customer delays. Updated logs with timely and accurate information meet internal requirements and DOT record keeping demands. Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance. Picked up clients and vehicles and drove property to specified receiving agency or location. Maintained neat and professional appearance during every shift to promote positive company presence. Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues. Studied and adhered to regulations, policies, and procedures for bus operation and passenger transportation. Operated and maintained buses transporting passengers across city and county. Preformed pre-trip visual inspection and testing of transit bus for mechanical problems prior to beginning scheduled run. Drove established routes and maintained knowledge of streets and stops to deliver positive passenger experiences. Obeyed all DOT rules and regulations in addition to local laws and stipulations. Performed all duties with personable communication and professionalism including bus operation and passenger interaction. Earned reputation for good attendance and hard work. Completed accident and incident reports accurately and legibly at end of scheduled shifts. PROFESSIONAL SUMMARY

SKILLS

EDUCATION

WORK HISTORY