Taja L. Taylor
Eager to obtain a career where I can fully utilize my exceptional customer service skills, proven management skills and/or my many other capabilities while making a significant contribution to the success of my employer.
2997 La Vista Drive
Columbus, OH 43204
**********@*****.***
- Willing to relocate (at employers expense)
- Authorized to work in the U.S.
-Valid Driver's License
EXPERIENCE
Vinyl Fanatics, Louisville, KY- Nighttime Management
September 2021-January 2022
●Inventory control
●Data entry
●Fulfillment manager
●Production manager
●Assisting with shipping and receiving
●Quality control specialist
●Sorting and placing materials
AeonFlex DBA Crafter’s Pantry, Columbus, OH— Store Manager
July 2020 - August 2021
●Human Resources
●Operation/Production Management
●Advertising management to insure progression
●Resolve customer inquiries on multi platforms
●Data Entry
●Inventory system implementation
●Monitored and maintained budgets
●Managed and trained new team members
●Prepared payroll
●Planned and coordinated events
●Monitored and maintained budgets
●Successfully implemented new policies and procedures to improve team efficiency
Vinyl Fanatics, Louisville, KY- Nighttime Management
September 2021-January 2022
●Inventory control
●Data entry
●Fulfillment manager
●Production manager
●Assisting with shipping and receiving
●Quality control specialist
●Sorting and placing materials
Alliance Data, Westerville, OH — Customer Service Representative
August 2018 - August 2019
●Providing excellent customer service to credit card account holders
●Credit card account management
●Inbound support for online accounts
●Multi-System navigation and dual screens
●Payment processing
Medical Staffing Network, Columbus, OH— HHA/CNA
February 2016 - February 2017
●Patient Care
●Checking vitals
●Behavioral analysis etc.
●Home health assistance
Nurses Medical Healthcare Inc., Grove City, OH— Home Health Aide
June 2012 - December 2015
●Client services
●Checking vitals
●Patient care
●Interaction with patients’ loved ones
*I have been employed with this company as a home healthcare aide numerous times on different occasions.
KFC/Taco Bell, Portsmouth, OH — Customer Service Representative
September 2011 - May 2012
●Training new employees
●Preparing food
●Serving and satisfying guests
●Store/kitchen maintenance
Private Healthcare Client, Columbus, OH — Home Health Aide
September 2009 - July 2011
●Cooking
●Cleaning
●Maintaining diabetes
●Colostomy bag upkeep
●Checking vitals
EDUCATION
Columbus Downtown High School, Columbus, OH — High School Diploma in Interactive Multimedia
August 2009 - June 2011
Columbus Alternative High School, Columbus, OH — High School Diploma
August 2007 - June 2011
**References available upon request**
SKILLS
• Customer Service/ Technical Support
• Call Center knowledge
• Account Management
• Residential management
• Payroll preparing
• Human Resources/ Data Entry
• Profit & Loss (Quickbooks)
• Inventory Control
• Highly Reliable
• Administration
• Budgeting
• Problem-solving
• Event Planning
• Vital Signs
• Leadership/ Team building
• Management
• Warehouse knowledge
• Mac OS, Windows & Google softwares
• Supervision Knowledge
• Merchandising
• Senior care
• Clerical experience
• Strategic planning
• Business development
• Food service / kitchen experience
• Process implementing
LANGUAGES
English