Customer Service/ Management

Anna Kowalski

314-***-****

************@*****.***

Objective

Driven and enthusiastic professional with 20 + years of experience in high volume restaurants seeking new opportunities.

Education

Webster University Aug 2005 – May 2007

Majored in Performance Art

Experience

Kitchen Manager Nov. 2020 – Present

Failoni’s Restaurant & Bar

Scheduling/managing back of house

Ordering of inventory/ establishing vendor relations

Optimizing food costs

Implementing efficient productivity

Front of House/ Bar Manager June 2015 – May 2021

Evangeline’s Bistro & Music House

Taking front of house inventory

Training front of house staff

Building customer relations

Processing daily financial reports/paying staff & vendors

Skills

Microsoft Suite

Sales

Management/training

Cross-department collaboration/proceess improvement

Critical thinking/innovation/creativity

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