Intake specialist

MELISSA LEHMAN

Riverview, FL C: 715-***-**** E: ***********@*****.***

LinkedIn: https://www.linkedin.com/in/melissa-lehman-70b72314b/

Skills Summary

Accurate money handling

Friendly demeanor

Computer proficiency

Great telephone etiquette

Experience with Microsoft Office sources

Knowledge in Medical Terminology

Understanding of HIPAA Policies

Experience with EPIC

Quick learner

Organized

Strong time Management

Experience in scanning and release of information within the healthcare system

Education

Health Information Management/Currently enrolled

University of Wisconsin Green Bay, Green Bay Wisconsin, Graduate May 2023

Cohere Health

239 Causeway St, Suite 200, Boston, MA 02114

Intake Specialist (remote) July 2021-current

-Handle Prior Authorizations for Providers for certain therapies and surgeries.

-Call, fax or email providers for medical records to attach to pending authorizations to be reviewed for approval.

-Do reach outs on time and gather information in a timely manner.

-Handle faxes, emails, and phone calls from providers daily.

-Submit Prior authorizations through or cohere Next portal for Humana and using salesforce (CRM software).

Bellin Memorial Hospital

744 Webster Ave Green Bay, WI 54301

Health Information/ Medical Records Technician January 2019-2021

- Perform daily rounds collecting medical records and important documents.

- Work with EPIC to scan in patient records and release records through our system to other facilities and to patients.

- Enter consent forms and other information into patient electronic medical record.

- Release information to patient and/or other facilities for continuation of care and law firms for legal cases.

- Take calls from patients and other facilities pertaining to records, claims and other purposes.

Kwik Trip

935 Lombardi Ave Green Bay, WI 54304

Sales Associate, cashier/ February 2017-July 2019

-Receive customer payments

-Greet customers promptly

-Complete purchases using point of sale method.

-Complete daily tasks with efficacy and in a timely manner

Make sure store is clean, organized, and ready for the next shift

Volunteering

Green Bay Humane Society

Research and class projects

Working in Excel to create analysis and work on project management

Other projects not within my field

Honors & Awards

High School National Honor Society

References

Available upon request

Contact this candidate