Customer Service Store Manager
Resume:
Yousef Sherhan
SALES PROFESSIONAL
Details
New York City
**********@*****.***
Skills
Arabic
Building Relationships
Customer Service
Direct Sales
Profile
Qualified, knowledgeable professional with proven experience in all facets of finance principles, investment analysis, real estate, and general customer facing sales within fast-paced environments.
Employment History
Mobile Store Manager, Enjoy Technology, New York City JANUARY 2022 — PRESENT
- Work with Partners Apple and AT&T to bring the store experience to their home
- Provide an amazing customer experience by offering personalized solutions in every customer interaction while meeting/ exceeding performance & sales goals
- Participate in heavy collaboration to share knowledge and successes, as well as growth opportunities
- Deliver between 5 and 10 personalized experiences across Brooklyn & Queens
- Quickly identify customer needs and offer relevant solutions
- Organize each day around customer satisfaction, sales goals, and company initiatives with little oversight
Licensed Real Estate Sales, New York City
2018 — PRESENT
- Marketed to the appropriate audiences and coordinated with a team to utilize Social Media as a tool to increase business success
- Participated in residential and commercial real estate; actively communicated with clients to expand business and evaluate the unique needs and wants of each client
- Successfully employed high-quality organization skills, while simultaneously collaborating with various clients.
Manager, Myrtle Avenue Shop Inc.
2012 — 2017
- Effectively forecasted inventory needs based on current supply, prior sales data, and anticipated needs; oversaw and recorded up to $5,000 of cash and credit transactions on a daily basis.
- Managed business accounts; executed bookkeeping tasks, while monitoring input and output of the business.
- Communicated with customers and employees to resolved any challenges or issues in a timely manner; increased customer retention and satisfaction by delivering excellent customer service.
Education
Bachelor of Business Administration in Finance, Baruch College Associate of Arts in Business Administration, Manhattan Community College
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