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Customer Service Representative

Location:
Durham, NC
Posted:
September 07, 2022

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Resume:

Experience

**/*/****-*/**/** First Chronicles Daycare Center Durham, NC

Teacher/Assistant Director

Plan daily lessons through teaching strategies that connect life experiences in the various interest centers

Cleaning

Interaction with children

Providing a safe environment

Supervision of the children, child/staff ratio

Assistance with office work, food program, enrollment

03/11/2019-09/24/2021 Families & Communities Rising Durham, NC

3’s Preschool

Plan daily lessons through teaching strategies that connect life experiences in the various interest centers

Cleaning

Interaction with children

Providing a safe environment

Supervision of the children, child/staff ratio

Assistance with office work with Mrs. Katharine Smith

Helping in the kitchen

7/28/2003-3/8/2019 First Presbyterian Day School Durham, NC

NC Pre- K Lead Teacher/Interim Director

Plan daily lessons that connect life experiences in the various interest centers

Prepare the children for Kindergarten

Enrollment and interviewing parents for NC Pre-K

Filing and reports

Assistance with the tour of the center with the families

Collecting money for tuition

Supervision of 61 students and 14 staff

Operations of the center

Event planning (graduation, holiday and grandparents social)

Home visits for NC Pre-K from 2008-2018

Sought out community resources to come into the center for various activities

Set up parent orientation for new parents (NC Pre-K)

8/2002-6/2003 Hillside Child Development Center Durham, NC

Infant Lead Teacher/Interim Director

Taking care of infants: feeding, changing diapers and interaction through the five domains

Doing daily parent notes

Lesson plans

Cleaning

Enrollment

Filing and reports

Collecting money

Supervision of 20 students and 5 staff

Operations of the center

Education

1/2009-12/2009 North Carolina Central University Durham, NC

Early Childhood (Birth-Kindergarten)

8/2003-5/2007 North Carolina Central University Durham, NC

Child Development and Family Relations

8/2003-5/2005 Durham Technical Community College Durham, NC

Business Administration

8/1988-6/1990 Durham Technical Community College Durham, NC Early Childhood

Licensure/Certifcation

CPR/First Aid

Dial 4’s

Skills

Some Computers skills

Communication skills

Supervisory

Some Typing

Answering calls

Event planning

Filing

Daily and monthly reports

Customer service

References

References are available on request.



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