Customer service representative

CRESIE M CUNEY

***** *** ******* **

Splen, TX **372

*********@*****.***

Objective: To obtain competitive employment that values empathy, communication and person centered values. Looking to be of service and to aid others in having a better life.

Experience:

Frenchy's Chicken: 2012-2016

Keep records required by government agencies regarding sanitation or food subsidies. Investigate and resolve complaints regarding food quality, service, or accommodations. Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner. Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.

Brookdale Kingwood 2012/2016

Resident Programs Coordinator

Created monthly calendar. Activities coordinated for residents. Circulated events calendar. Coordinated resident outings. If accompanying residents on outings served in support capacity to residents. Helped to onboarding and coordinated volunteers. Prepared and collated medical records for doctors’ visits.

Certified Nurse Assistant

Turn or reposition bedridden patients. Answer patient call signals, signal lights, bells, or intercom systems to determine patients' needs. Feed patients or assist patients to eat or drink. Measure and record food and liquid intake or urinary and fecal output, reporting changes to medical or nursing staff. Provide physical support to assist patients to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, and standing, walking, or exercising.

Skills & Certifications: HIPPA,OSHA, Certified Nurse’s Assistant, Activity Directors License.

Education:

Remington College Houston, TX

Medical Billing and Coding Program

Lone Star Kingwood College Kingwood, TX

Certificate of Completion-Certified Nurse’s Assistant August 2003

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