Amazon Customer Support

Objective

To obtain a position that will allow me to further strengthen my skills in interpersonal communication, multitasking, and taking initiative within a fast-paced environment.

Education

York University

Currently enrolled Law and society honours – Bachelor of Arts Program Sep 2019 - Present

Member of Law and Society Students’ Association Club

Humber College Sep 2017 – Jun 2019

University Transfer Program

Thistletown Collegiate Institute Sep 2013 – Jun 2017

Experience

Amazon Customer Support April 2020 – September 2020

Assisting customer with orders, any questions regarding the online website.

Ensuring every guest guets treated with respect and ensuring any issues are dealt with in a timely manner

UPS Caledon Hub July 2021 – February 2022

-Lifting up to 60 pounds, loading and unloading trucks for shipments.

-Working in a fast paced environment, communicating with team members, scanning packages for export.

Braeburn Camp Counsellor Jun 2018 – Sep 2018

Monitored camp attendees, ranging from ages 5-13, thus creating a safe and controlled environment

Consistent lifting (up to 30 lbs) and walking throughout day

Accompanied camp attendees in large groups to various external locations

Student Ambassador Sep 2014 – Jun 2017

Thistletown Collegiate Institute

Responsible for financial transactions, creating and organizing customer files, and creating a warm environment for staff and consumers alike

Skills and Certifications

First Aid & CPR Certification

Excellent verbal skills in small and/or large groups

Previous experience with financial transactions in charity/fundraising events

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