Customer Service Support

Emmanuel Darko

Accra, Greater Accra, Ghana

*********@*****.*** +233*********

linkedin.com/in/emmanuel-darko-21b772241

Summary

A versatile, young and hard working person . I aspire to always excel in any activity or position l find myself. I believe in team synergy, helping others and getting individual input to achieve a goal. I always look for opportunities to improve my working environment . Experience

Customer Service Specialist

MultiChoice Group

2019 - Present (3 years 6 months +)

Initiate outbound contact to existing costumers to proactive check service performance and offer solutions.

Guild cx to choose best program and TV packages to meet their needs. Perform basic troubleshooting and escalate appropriate departments for further assistance. Education

University of Cape Coast

Bachelor's degree, Business/Commerce, General

2017 - 2019

University of Cape Coast

Diploma of Education, Business/Commerce, General

2013 - 2017

Skills

Customer Support • Communication • Customer Service • Customer Relationship Management (CRM) • Technical Support • Information Technology • Account Management • Microsoft Office • Management Information Systems (MIS)

Emmanuel Darko - page 1

Contact this candidate