Office Assistant Customer Service

OMILANI DOYINSOLA RACHAEL

Email: ****************@*****.*** /Mobile: +971*********

PERSONAL DATA

Date of Birth: 30

th

Sep 1990

Gender: Female

Marital Status: Married

Passport No: A07031100

Visa Status: HUSBAND VISA

CAREER SUMMARY

Proactive, self-motivated, able to work as part of a team and individually with Have a strong working knowledge of Customer Relation, Time Management, Seeking for challenging position in well structure organization, where I can use both my experience and knowledge to ensure organizational goals are achieved.

EDUCATIONAL QUALIFICATION

Ekiti State University, Ado Ekiti, Nigeria 2007 - 2012 B.ED( Economics)

Ogungbade community high school, Oyo,Nigeria 1999 - 2005 Secondary School Certificate, NECO

WORK EXPERIENCE

TREASURELAND ACADEMY (PRIMARY),IBADAN, NIGERIA FEB 2012- MAY 2013 COMFORTERS KIDDIES INTERNATIONAL, IBADAN,NIGERIA AUG 2013- NOV 2015 Classroom Teacher

- Coordinates the students and make sure they are well organized in the classroom.

- Understanding the behavior of each students and handling them in a preferred manner

- Making sure that teaching aids are used to teach the students for proper understanding

- Getting to know all your students and their personal kind of person (introvert, extrovert).

- Giving them room to ask questions, it encourages them to know more.

- The usage of some method such as 'play way ' method(singing of rhymes,reciting great stories COMFORTERS KIDDIES INTERNATIONAL, IBADAN,NIGERIA AUG 2013- NOV 2015 CLASSROOM TEACHER

Responsible for regularly assessing a pupils work both formally and informally,Also in charge of providing students with highest quality teaching and support available by planning effectively and being sensitive to the need of pupils with different abilities.

- Setting tasks which challenge students and ensure high level of interest from them

- Using clear and concise language while teaching in class.

- Developing English lesson plans in line with the National curriculum and Government guidelines

- Getting used to the schools policy especially when it comes to protecting the pupils.

- Preparing lesson notes and plans in a proper way

- The usage of some method such as 'play way ' method(singing of rhymes,reciting great stories).

- Always setting a good example for the pupils to follow. ROTANA HOTEL(NOW J5),DIERA CITY CENTRE DUBAI OCT 2016 –JUNE 2019 CUSTOMER SERVICE STAFF

DUTIES

- Taking orders from customers and making sure they are well satisfied.

- Making sure the customer experience total and convincing service.

- Preparing a speedy and diligent service to the customer while attending to them.

- Understanding their order while it’s been placed to avoid misplacement of order.

- It’s important to say thank you to the customer for them to visit again GEMS METROPOLE SCHOOL,MOTOR CITY,DUBAI UAE JAN 2020 - OCT 2021 TEACHING ASSISTANT

- Prepare the classroom for the teacher by making sure the instructional materials are ready

- Coordinate orderliness in the classroom

- Changing of their story book to enable them have vast knowledge on different stories

- Coordinate a sub group of pupils for learning

- Monitoring pupils concentration and mode of assimilation in the classroom

- Assisting the pupils with pronunciation and reading in the classroom CLARION SCHOOL,DUBAI NOV 2021- PRESENT

TEACHING ASSISTANT (MATERNITY COVER)

- Getting the classroom ready for lessons.

- Listening to children read, reading to them or telling them stories.

- Helping children who need extra support to complete tasks.

- Helping teachers to plan learning activities and complete records.

- Supporting teachers in managing class behaviour. SKILLS

-Ability to challenge the high level pupils and monitor the low level ones progress

- Making sure the classroom is conducive for learning

- Accepting and Respecting the strengths and limitation of certain students

- Maintaining effective relationship between the Administrators, parents and student at large

- Knowledge of the latest teaching tools and technology REFERENCES

This will be given upon request

Contact this candidate