Sales Associate Customer Service
Resume:
TAMMY FINCH
Mount Orab, OH *****
************@*****.***
Dependable Lead Sales Associate with 15 years of hands-on experience supervising sales department. Focused on boosting customer satisfaction and revenue. Seasoned in handling customer relations issues, providing feedback and coaching to sales team and monitoring and enforcing cash handling policies. Collaborative Lead Sales Associate offers expertise in sales management and customer service. In-depth knowledge of inventory procedures and sales principles. Organized and goal-oriented team player with 15 years of extensive experience coordinating sales teams and supporting upper management.
12/2005 to Current
DOLLAR GENERAL
Blanchester, Ohio
Lead Sales Associate
Processed payments and returned accurately receipts, cash, coin and cards to customers. Checked store shelves and restocked products from inventory in back room. Greeted patrons warmly at store entrance and offered assistance with finding needed items. Scanned and bagged items and operated cash register to check out store patrons. also managed two or more employees.
also closed the store including end of day procedures. counting money thru out the shift.
stocked shelving and ordered.
ran the store in managers absence.
03/2003 to 05/2004
MAZELS
Milford, Ohio
Stocker
Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
Received incoming product deliveries and relocated to storage shelves, coolers or bins. Moved and rebuilt shelves, racks and displays to increase visibility of merchandise. Blocked and faced products on shelves and displays to meet company policies. Counted and stocked different types of merchandise to comply with inventory control tag requirements. Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records. Ensured no damaged or expired items were placed on shelves. SUMMARY
EXPERIENCE
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