AL JEFFERSON C. RAMOS

Address : #** -* ****. ***** **., Ibayo, Tipas, Taguig City 1630

Mobile : +63-948-***-**** / (02) 627-6235

Email : adsfxu@r.postjobfree.com

. To utilize my technical skills and ability to solve problems. To

contribute effectively to the company productively through my hard

work and desire to learn.

. To take a challenging role in the field of Computer

Programming/Information Technology. To implement the expertise and

experience gained in this field to develop complex project with

efficiency and quality.

Big League Enterprise, Inc.

Unit 905 Galleria Corporate Center, Ortigas Avenue corner EDSA Quezon City

Philippines

IT Technical support / Helpdesk

June - October 2014.

Management Information System (M.I.S.) Department

SCOPE OF WORK:

. Provide technical support by identifying problem, researching answers

and guiding clients in performing corrective steps.

. Improve system performance by recognizing software or hardware related

issues and recommend necessary changes.

. Evaluate and prioritize incoming telephone and email requests from

employees for technology assistance on hardware, software, Internet,

personal device or telecommunication equipment.

. Troubleshooting for desktop, laptop, printer, LAN and WAN.

. Set up Switch LAN connection for visitor.

. Supporting live streaming / videographer.

Rentokil Initial Philippines

73 Elisco Road, Brgy. Kalawaan Pasig City

November 11, 2013 - March 07, 2014 (600 OJT hours) (Fourth Year College)

Information Technology (I.T.) Department

SCOPE OF TRAINING:

. Checking the number of the unused telephone and file organization

. Backing up of file and retrieving of files.

. Modem configuration for WIFI.

. Formatting laptop and desktop.

. Remote computers. Joining PC and laptop from work group to domain.

. Installing of MS Office 2010 and other office applications.

. Internet user monitoring and blocking of websites.

. Set-up telephone in work station and internet network trouble

shooting.

. Changing UTP cable in user and changing spare parts of laptop.

. Tracing connection using cable tracker.

Eternal Gardens Memorial Park Corporation

2113 Dominga Bldg. 3 Chino Roces Avenue Corner Dela Rosa St., Makati City

November 22, 2011 - February 28, 2012 (300 OJT hours) (Second Year

College)

Management Information System (M.I.S.) Department

SCOPE OF TRAINING:

. Refilling of ink cartridge and toner

. Support Service Desk

. Debugging of ping internet connection

. Internet network trouble shooting

. Backing up of file

. Formatting of laptop and desktop

. Installing of MS Office and other office applications

"Technology Recast" "Orientation Seminar of Web Developing" "Seminar

and Product Exhibit in IT"

Held at the TCU Auditorium Held at the TCU Auditorium

Held at the TCU Auditorium

March 6, 2011 October 10, 2011

February 22, 2012

"Sky is the Limit: Discovering the World of ICT Innovation"

Held at the TCU Auditorium

October 19, 2012

Tertiary: Taguig City University (TCU)

2010 - 2014

Gen. Santos Ave., Upper Bicutan, Taguig

City

Bachelor's Degree in Computer Science

(Date of Graduation: April 30, 2014)

Secondary: Alternative Learning System (DepEd)

2008 - 2009

San Miguel, Pasig City

Elementary: Alternative Learning System (DepEd)

2005 - 2006

San Miguel, Pasig City

. Proficient in Data Communication in Networking and Computer Networking

Literate

. Proficient in Microsoft Office (Word, Excel, Access, Power Point and

Outlook)

. Knowledgeable in Programming Language (Turbo c, c++, Visual basic

.net)

. Proficient in Trouble Shooting and Computer Network Cabling

. Creating Page Website (HTML, PHP, CSS)

. Proficient in Adobe Photoshop,

Age : 25

Birthday : April 07, 1989

Birth Place : Taguig City

Religion : Catholic

Citizenship : Filipino

Civil Status : Single

Dialect : English / Tagalog

Mr. Lawrence Dondoy

Rentokil Initial I.T Manager

333-5838/091*-****-***

Mr. Allan R. Magana

Taguig City University Professor

091*-****-***

Mr. Jericho Martin

Friend

091*-****-***

Mr. Aya Quintance

Big League I.T Manager

094*-****-***

I hereby certify that the above information is true and

correct to the best of my knowledge and belief.

AL JEFFERSON C. RAMOS

Applicant

CAREER OBJECTIVE

EDUCATIONAL BACKGROUND

SKILLS

PERSONAL INFORMATION

ON-THE-JOB TRAINING EXPERIENCE

SEMINARS ATTENDED

REFERENCE

FROFESSIONAL EXPERIENCE

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