Brgy Technical Support
Resume:
AL JEFFERSON C. RAMOS
Address : #** -* ****. ***** **., Ibayo, Tipas, Taguig City 1630
Mobile : +63-948-***-**** / (02) 627-6235
Email : ********************@*****.***
. To utilize my technical skills and ability to solve problems. To
contribute effectively to the company productively through my hard
work and desire to learn.
. To take a challenging role in the field of Computer
Programming/Information Technology. To implement the expertise and
experience gained in this field to develop complex project with
efficiency and quality.
Big League Enterprise, Inc.
Unit 905 Galleria Corporate Center, Ortigas Avenue corner EDSA Quezon City
Philippines
IT Technical support / Helpdesk
June - October 2014.
Management Information System (M.I.S.) Department
SCOPE OF WORK:
. Provide technical support by identifying problem, researching answers
and guiding clients in performing corrective steps.
. Improve system performance by recognizing software or hardware related
issues and recommend necessary changes.
. Evaluate and prioritize incoming telephone and email requests from
employees for technology assistance on hardware, software, Internet,
personal device or telecommunication equipment.
. Troubleshooting for desktop, laptop, printer, LAN and WAN.
. Set up Switch LAN connection for visitor.
. Supporting live streaming / videographer.
Rentokil Initial Philippines
73 Elisco Road, Brgy. Kalawaan Pasig City
November 11, 2013 - March 07, 2014 (600 OJT hours) (Fourth Year College)
Information Technology (I.T.) Department
SCOPE OF TRAINING:
. Checking the number of the unused telephone and file organization
. Backing up of file and retrieving of files.
. Modem configuration for WIFI.
. Formatting laptop and desktop.
. Remote computers. Joining PC and laptop from work group to domain.
. Installing of MS Office 2010 and other office applications.
. Internet user monitoring and blocking of websites.
. Set-up telephone in work station and internet network trouble
shooting.
. Changing UTP cable in user and changing spare parts of laptop.
. Tracing connection using cable tracker.
Eternal Gardens Memorial Park Corporation
2113 Dominga Bldg. 3 Chino Roces Avenue Corner Dela Rosa St., Makati City
November 22, 2011 - February 28, 2012 (300 OJT hours) (Second Year
College)
Management Information System (M.I.S.) Department
SCOPE OF TRAINING:
. Refilling of ink cartridge and toner
. Support Service Desk
. Debugging of ping internet connection
. Internet network trouble shooting
. Backing up of file
. Formatting of laptop and desktop
. Installing of MS Office and other office applications
"Technology Recast" "Orientation Seminar of Web Developing" "Seminar
and Product Exhibit in IT"
Held at the TCU Auditorium Held at the TCU Auditorium
Held at the TCU Auditorium
March 6, 2011 October 10, 2011
February 22, 2012
"Sky is the Limit: Discovering the World of ICT Innovation"
Held at the TCU Auditorium
October 19, 2012
Tertiary: Taguig City University (TCU)
2010 - 2014
Gen. Santos Ave., Upper Bicutan, Taguig
City
Bachelor's Degree in Computer Science
(Date of Graduation: April 30, 2014)
Secondary: Alternative Learning System (DepEd)
2008 - 2009
San Miguel, Pasig City
Elementary: Alternative Learning System (DepEd)
2005 - 2006
San Miguel, Pasig City
. Proficient in Data Communication in Networking and Computer Networking
Literate
. Proficient in Microsoft Office (Word, Excel, Access, Power Point and
Outlook)
. Knowledgeable in Programming Language (Turbo c, c++, Visual basic
.net)
. Proficient in Trouble Shooting and Computer Network Cabling
. Creating Page Website (HTML, PHP, CSS)
. Proficient in Adobe Photoshop,
Age : 25
Birthday : April 07, 1989
Birth Place : Taguig City
Religion : Catholic
Citizenship : Filipino
Civil Status : Single
Dialect : English / Tagalog
Mr. Lawrence Dondoy
Rentokil Initial I.T Manager
333-5838/091*-****-***
Mr. Allan R. Magana
Taguig City University Professor
Mr. Jericho Martin
Friend
Mr. Aya Quintance
Big League I.T Manager
I hereby certify that the above information is true and
correct to the best of my knowledge and belief.
AL JEFFERSON C. RAMOS
Applicant
CAREER OBJECTIVE
EDUCATIONAL BACKGROUND
SKILLS
PERSONAL INFORMATION
ON-THE-JOB TRAINING EXPERIENCE
SEMINARS ATTENDED
REFERENCE
FROFESSIONAL EXPERIENCE
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