Customer Care Assistant Driver
Resume:
Reeves Mbiza
***********@*****.***
Transport superior
●2 years as Driver at NEXTEC/EOH company in Midrand.
●9 years overall working experience within Vector Logistics and he was promoted regularly and 4,5 years Driver experience with Code 14 licences.
●Last position held with Vector Logistics was Transport Control Administrator role, he was responsible for: Planning & allocation of fleet and drivers; Monitoring fleet on road; Customer care; Dispatching on system, etc.
●Started his Transport Economics, Logistics and Tourism Certificate through UNISA, would like to complete.
●Computer literate – SAP, Office - MS Word, MS Excel, MS outlook & DRM and Traumatic tracking system.
●Good planning, customer service and interpersonal skills; and communications skills (Written & verbal)
●Loyal, honest, and willing to learn further.
●Professional.
PERSONAL DETAILS
First name (known as)
Reeves
Nationality
South African
ID number
Residential area
Johannesburg
Languages
English, Xitsonga
Race
African
Gender
Male
Drivers Licence
Yes
Code 14 with PDP
Own vehicle
Yes
Notice period
One Month
SECONDARY QUALIFICATIONS
SCHOOL
QUALIFICATION
YEAR
P.P Hlungwani High School
Grade 12
Subjects:
●Accounting
●Business Economics
●Economics
●English
●Mathematics
●Xitsonga
2000
COURSES/ CERTIFICATION QUALIFICATIONS
INSTITUTION
QUALIFICATION
YEAR
Boston Business College
Business Administration
2003
University of South Africa
Transport Economics, Logistics and Tourism Certificate
Obtained 2017
CAREER ACHIEVEMENTS
Regular promotions:
●Firstly, promoted from Assistant Driver to Driver, then appointed from Driver to become a Route Tracker, then Transport Clerk and lastly Transport Control Administrator.
EMPLOYMENT DETAILS
COMPANY NAME:
NEXTEC EOH
EMPLOYMENT DATES:
November 2020
CURRENT POSITION:
Driver
RESPONSIBILITIES:
●Customer care/ services
●Administrator
●Warehousing
●Collections and delivering
●Messenger for HR Dept.
REASON FOR LEAVING:
●Still working
COMPANY NAME:
Vector Logistic Solutions
EMPLOYMENT DATES:
May 2017
June 2019
CURRENT POSITION:
Transport Control Administrator
Transport Clerk / Route Tracker
RESPONSIBILITIES:
September 2017 – June 2019:
Transport Control Administrator:
●Planning & allocation of fleet and drivers
●Monitoring fleet on road
●Customer care
●Dispatching on system
●Do changes to the desktop plan based on opportunities
●Plan the best placement of all hand holes and client breakouts.
May 2017 – August 2017:
Transport Clerk:
●Dispatching fleet
●Monitoring fleet on road
●Customer care
●Dispatching & Debriefing on system
●Do changes to the desktop plan based on opportunities
●Plan the best placement of all hand holes and client breakouts.
September 2016 – May 2017:
Route Tracker:
●Dispatching fleet
●Monitoring fleet on road
●Customer care
●Debriefing on system
●Do changes to the desktop plan based on opportunities
●Plan the best placement of all hand holes and client breakouts
REASON FOR LEAVING:
Retrenched
COMPANY NAME:
Vector Logistic Solutions
EMPLOYMENT DATES:
January 2014
September 2016
CURRENT POSITION:
Driver
●Offloading stock
●Collecting cash from customers
●Checking on invoices after deliveries
●Debriefing the extra and shortages
●Handling or monitoring stock.
REASON FOR LEAVING:
Promoted
COMPANY NAME:
Vector Logistic Solutions
EMPLOYMENT DATES:
June 2010
January 2013
CURRENT POSITION:
Driver
RESPONSIBILITIES:
●Offloading stock
●Collecting cash from customers
●Checking on invoices after deliveries
●Debriefing the extra and shortages
COMPANY NAME:
Vector Logistic Solutions
EMPLOYMENT DATES:
January 2008
May 2010
CURRENT POSITION:
Driver Assistance
RESPONSIBILITIES:
●Offloading stock
●Collecting cash from customers
●Checking on invoices after deliveries
●Debriefing the extra and shortages.
REASON FOR LEAVING:
Promoted.
COMPANY NAME:
Vector Logistic Solutions
EMPLOYMENT DATES:
October 2007
December 2007
CURRENT POSITION:
Casual - Temporary
SKILLS MATRIX
Computer Skills:
●SAP
●MS Word
●MS Excel
●MS outlook
●DRM and Traumatic tracking system
Soft skills:
●Good communication skills (verbal and written)
●Interpersonal
●Planning
●Excellent Customer Service
Skills
●Customer care
●Dispatching & Debriefing on system
●Monitoring fleet on road
●Offloading stock
●Collecting cash from customers
●Checking on invoices after deliveries
●Debriefing the extra and shortages Planning & allocation of fleet and drivers
Contact this candidate