Service Representative Customer, Certified Electrician, Commercial Dri
Resume:
Spencer Lewis
Electricaian
Contact
Address
Jackson, MS, 39212
Phone
**************@*****.***
Skills
Creative problem solving
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Work History
2019-05 - Current
Customer Service Representative
Penske Truck And Leasing, Jackson, Ms.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Developed community reputation through commitment to customer satisfaction and strong client relationships.
Responded to customer requests for products, services and company information.
Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
Offered advice and assistance to customers, paying attention to special needs or wants.
Collected customer feedback and made process changes to exceed customer satisfaction goals.
2011-03 - May2019
Commercial Driver
Statewide TransportInc, Jackson, Ms.
Dropped and hooked trailers and changed configuration of equipment.
Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks and forklifts.
Completed daily route consisting of up to 2, stops, focusing on safety and timeliness.
Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Completed preventive maintenance and mechanical repairs on vehicles.
Maintained daily, legible DOT log book and submitted corresponding documents.
Pushed and pulled dollies into place and raised and lowered landing gear on semi-trailers.
Clearly communicated with dispatchers, giving updated information, including estimated times of arrival and latest road conditions.
2006-06 - 2011-05
Certified Electrican
ADCO Electrical Contractors Engineers, Jackson, Ms.
Planned layout and installation of electrical wiring, equipment and fixtures based on specifications and applicable code.
Analyzed blueprints to diagnose potential electrical hazards and carry out risk assessments prior to starting new jobs.
Installed and wired electrical hardware, including transformers, junction boxes, service panels, electrical boxes, switches and circuit breakers.
Worked with various types of cableways, conduits and other electrical raceways.
Inspected electrical systems, equipment and components to identify hazards, defects and repair requirements.
Worked from ladders, scaffolds and lifts to install, maintain or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
Used testing instruments such as ohmmeters, voltmeters, ammeters and multimeters.
Stored and maintained power tools and equipment for each job.
Installed, maintained, repaired and tested equipment for electricity generation and utilization.
Identified areas of potential state safety code violations and implemented revisions.
Coordinated with other trades and general contractors to facilitate layout of recessed fixtures and architectural lighting.
Demonstrated expertise in use of cable reels, stripping tools, voltage detectors and wire and cable cutters to complete fast-paced work.
Read and interpreted electrical, mechanical and architectural drawings and electrical code specifications for wiring layouts.
Conducted site visits to plan placement of equipment and interconnection to site's existing electrical system.
Education
2007-05 - 2010-03
Vocational Certification: Electrical Technology
Hinds Community College - Raymond, MS
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