T
racey Fitzgerald
* ***** ** **********, ** 95823 916-***-****
E-Mail: **************@*****.***
Skills Summary
Sales
Account Acquisition
Account Retention
Account Management
Customer Support
Customer Relations
Networking
Negotiation
Patience
Product Knowledge
Office
General Office
Front-Office Operations
Written Correspondence
Microsoft Office
Data Entry
Customer Service
Phones
Scheduling
Filing
Customer Service
Active Listening
Attention to Detail
Building Customer Loyalty
Positive Attitude
Outgoing Personality
Time Management
Interpersonal Skills
Conflict Resolution
Multitasking
Employment History
July 2021 to Present
ADVANCE CALL CENTER TECHNOLOGIES – SACRAMENTO, CA
Customer Service
May 2020 to January 2021
TRANSCOSMOS – SACRAMENTO, CA
Sales/Customer Service
June 2019 to May 2020
CHRISWELL HOME IMPROVEMENTS – SACRAMENTO, CA
Sales/Customer Service
March 2019 to June 2019
K DESIGNS – SACRAMENTO, CA
Sales/Customer Service
March 2018- June 2019
LOLA’S LAUNDRY – SACRAMENTO, CA
Laundry Aide
Education
POTORVILLE COLLEGE – POTORVILLE, CA
Mental and Substance Abuse Certification in Counseling, 2002 Certification
POTORVILLE ADULT SCHOOL – POTORVILLE, CA
General Education, 1999 GED