Customer Service Technician
Resume:
Heather Fairley
Ocean Springs MS, 39564
***************@*****.***
Birth Date: September 4, 1993
High School: Ocean Springs High School
Years Attended: Four
Diploma/GED: Diploma
Honors/Activities: I played Girls Lacrosse for Ocean Springs for five years and was also captain of the team. I was player of the year for my 3rd year in. I was in JROTC from 9th grade through 12th grade and I made First Sergeant in my 3rd year.
College: Mississippi Gulf Coast Community College Jackson County
(JC MGCCC)
Other College: Purdue Global University
Years Attended: Currently attending
Heather's resume
Degree: Bachelors of Science in Psychology in Applied Behavioral Analysis
Certifications: I am CPR certified. I am currently a certified Registered Behavioral Technician.
Skills/Abilities/Knowledge: I have experience in working with all levels of autism, with non-vocal and vocal children. I am great with handling any and all behaviors. I have the ability to follow a child’s behavior plan. I have experience in mand training, task analysis’, forward/backwards/total chaining, social/play skills, discrete trial training. I was a lead RBT for one of my old centers. (Colorful Minds). Previous Workplace: McDonalds
Start Date-End Date: August 2010- November 2012
Position/Special Skills: Front Counter/Cashier/Drive Thru Attendant; customer service, handling money, handling food, remembering the menu.
Reason for leaving: I was 6 months pregnant at the time. Other Workplace: ABC Daycare
Start Date-End Date: May 2013- May 2014
Position/Special Skills: 2 year old teacher. I ran my own class room for 12 two-year olds. I instructed preschool aged children in activities to promote social, physical, and intellectual growth needed for school. Reason for leaving: I was seeking a better job opportunity. Other Workplace: Palace Casino and Hotel
Start Date-End Date: July 2014-May 2016
Position/Special Skills: Valet Attendant. Great customer service skills. Reason for leaving: I had become pregnant at the time of my employment, so I was 7 months pregnant when i decided to take some time off before having my second child.
Other Workplace- Colorful Minds
Start Date-End Date: 11/2017 to 02/2019
Position/Special skills: Registered Behavioral Technician. My duties and responsibilities were to implement the interventions developed by my BCBA. To provide one on one behavioral interventions to teach communication, social, and daily living skills.
Reason for leaving: Poor and unprofessional management. Other Workplace- Wills Way Behavioral
StartDate/End Date: 02/2019 to 07/2020
Position/Special skills: Registered Behavioral Technician. My duties and responsibilities were to implement the interventions developed by my BCBA. To provide one on one behavioral interventions to teach communication, social, and daily living skills.
Reason for leaving- Due to Covid everyone’s hours got reduced so I needed to seek a job with better hours for my family. Other Workplace: Gulf Coast Education Solutions
Other Workplace: Gulf Coast Education Solutions
Start date/End date: 08/2020 to 01/2021
Position/Special skills: Registered Behavioral Technician. My duties and responsibilities were to implement the interventions developed by my BCBA. To provide one on one behavioral interventions to teach communication, social, and daily living skills.
Reason for leaving- I had been exposed to Covid 19 (from a co worker). I went and got tested and the test was negative so I thought I had just a bad sinus infection but I did not know that I had it and I was let go for coming into work sick.
Other workplace: Sunny Days Behavioral
Start Date/End date: 02/01/2021 and I am still working here. Reason for wanting to leave: I took some personal time off (2 weeks) because of personal problems with my family, and my boss was not too happy.
References:
Jared Burtt 228-***-****.
Thomas Ely 337-***-****
Felicia Lawson 228-***-****
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