Personal Assistant Customer Service
Resume:
Alexis L. Brown
Indianapolis, IN *****
***************@*****.***
Work Experience
Mixologist
The Savoy Entertainment Center - Inglewood, CA
Greeting customers, requiring good customer service skills, the ability to accurately remember orders, and a strong attention to detail.
• Combine ingredients, create drinks with precision consistency and attention to detail
• Answer questions regarding menu selection
• Check with customers to ensure maximum enjoyment
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F21, Assistant Manager
Hollywood, CA
2013 to 2015
The primary function of a sales associate involved providing an excellent customer experience.
• Greeting customers
• Onboarding
• Helping guest on sales floor
• Informing customers of sales/specials
• Ringing up purchases
• Creating Schedules
• Organizing team meetings
Personal Assistant
Party Paparrazi - North Hollywood, CA
2012 to 2014
Assists photographer for event planning, behind the scenes photoshoots, and hosting gigs.
• Organizing events
• Day to day administration support
• Scheduling appointments and making travel appointments
• Managing social media
Personal Assistant
Fashionably Speak'N - North Hollywood, CA
2012 to 2013
Assists the designer by understanding the trends of fashion and balancing administrative and creative
responsibilities.
• Constructing DIY projects
• Maintaining social accounts
• Organizing future posts and scheduling shoots
Manager
Kroger - Indianapolis, IN
March 2012 to September 2012
The position involves standing in place for long periods of time and interfacing with customers.
• Greeting customers
• Reserving items for customers
• Establishing or identifying prices of goods
• Keying in or scanning the price of merchandise
• Receiving payments
• Controlling and checking outgoing merchandise
• Receiving payments and reconciling them with total sales
• Preparing deposits, closing the till and putting back the float
• Maintaining clean and orderly checkout areas
• Scheduling employees
Impact Team Member
Hollister Co - Indianapolis, IN
July 2011 to November 2011
Responsible for performing store operational tasks while providing exceptional customer service.
• Responds resourcefully to customer requests and concerns
• Processes accurate and efficient sale and return transactions
• Understands and utilizes basic selling skills to properly engage and present solutions to our customers
• Creates an inviting environment for customers by maintaining a neat and clean work area
• Adheres to all company policies procedures & safety standards
• Able to multitask on assorted merchandising and sales responsibilities Office Manager
Sports of All Sorts - Indianapolis, IN
2009 to 2010
Primarily responsible for organizing office operations and procedures assigning and monitoring clerical functions.
• Answer phones and operate a switchboard
• Answer inquiries about company
• Schedule meetings
• Coordinate mail flow in and out of office
• Coordinate office activities
• Send email and faxes
• Perform basic bookkeeping, filing, and clerical duties Foreign Language ESL Instructor
2018-2020 Guangzhou, Guangdong Province, China
Preparing course materials and designing lessons that cover all aspects of the English language whether written or verbal.
• Evaluating progress of students
• Customizing and conducting activities and lesson plans based on ESL methodologies
• Encouraging and engaging students to speak in English
• Responsible for assessing the English skills of each student
• Employs a variety of instructional techniques and instructional media to engage pupils Lavish Blanc
Social Media Manager
2020-2021
Ordinarily responsible for developing strategies to increase traffic to social media page.
• Creating and overseeing social campaigns
• Producing content
• Reviewing analytics
• Communicating with key stakeholders in a company
• Setting strategy for upcoming product launches
Education
Bachelor's in Filmmaking
New York Film Academy - Burbank, CA
January 2014 to January 2017
Lawrence North High School - Indianapolis, IN
2012
Skills
Decision making, problem-solving, leadership, time management, creativity, effective verbal and written communication, emotional intelligence, complex management, organization, teamwork, adaptability, writing, customer service, collaboration, active listening, attention to detail, storytelling, work ethic, openness, people skills, extroversion, empathy, negotiation, public speaking, critical thinking, patience, computer literacy, marketing.
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