Csr Customer Service
Resume:
Fanta Lee
Baton Rouge, Louisiana *****
***********@*****.***
Professional Summary
Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.
Skills
Customer Service
Managing Operations and Efficiency
Greet Guests
Employee Coaching and Motivation
Coaching and Mentoring
Cash Handling
Food Safety and Quality
Handling Customer Complaints
Energetic and Enthusiastic
Work History
August 2018 - January 2020
Whatabuger - Baton Rouge, LA
Shift Manager
Trained and mentored new employees to maximize team performance.
Supervised employees and oversaw quality compliance with company standards for food and services.
Kept employees operating productively and working on task to meet business and customer needs.
Coached crew members to optimize performance and motivate toward more efficient work.
July 2016 - December 2019
Burger King - Baton Rouge, Louisiana
Shift Manager
Trained and mentored new employees to maximize team performance.
Supervised employees and oversaw quality compliance with company standards for food and services.
Kept employees operating productively and working on task to meet business and customer needs.
Coached crew members to optimize performance and motivate toward more efficient work.
Education
May 2001
Capital High School Baton Rouge, LA
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