LYLA CRUZ

323-***-****

adsfos@r.postjobfree.com

Corona, CA 92882

CONTACT

Motivated individual looking to take

the next step in my career within a

well- established company. My

skillsets in communicating, problem

solving and customer service, will

make me the perfect fit for any

company looking for a dedicated

and trustworthy candidate.

CAREER OBJECTIVE

Caregiver

Inland Respite, Corona, CA

Senior Mortgage Loan Processor

E-Mortgage Capital Incorporation, Irvine, CA

Real Estate Agent Assistant

Luisa Cornejo, Chino Hills, CA

Sales Associate

Petsmart, Eastvale, CA

EXPERIENCE

January 2019 - September 2022

Assisted clients with daily living needs to maintain self-esteem and general wellness.

•

Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.

•

Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.

•

March 2021 - March 2022

Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.

•

Experience with being a Closing Coordinator, Disclosures, Lock Desk Coordinator, and Loan.

•

August 2020 - February 2021

Managed contracts, negotiations and all aspects of sales to finalize

• purchases and exceed customer expectations.

• Verbal and Written Communication.

• Analytical and Logical Thinking.

• Customer Service.

• Legal Documentation.

June 2020 - February 2021

Engaged with guests to understand and anticipate customer service needs.

•

Drove sales through customer relationship building and suggestive

• selling techniques.

Promoted benefits of store credit cards or customer loyalty programs to encourage repeat business.

•

Greeted and escorted customers to product racks and shelves to assist with finding merchandise.

•

Adhered to quality and service standards to support operational goals.

•

Associates Of Science In Business Administration

Norco College

Associates Of Arts In Administration & Information Systems Norco College

Associates Of Arts In Social & Behavioral Studies

Norco College

EDUCATION

June 2022

June 2022

June 2022

Contact this candidate