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Sales Associate Customer Service

Location:
Bend, OR
Salary:
$18.00
Posted:
September 04, 2022

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Resume:

Morgan von Hurst

***** ******** ****

Bend, OR **703

415-***-**** adsfk8@r.postjobfree.com

PROFESSIONAL EXPERIENCE

Dixie’s LLC, Sisters, Oregon 2018-2022

Store Manager

Store Operations

oOpening and closing procedures

oOrganized sales floor/merchandise in order to showcase our best and most well- known brands.

oMade myself available to customers and recommended brands that would best suit their interests from a stylist’s point of view.

oChecked in incoming merchandise to prep for sales floor.

oTrained new employees on POS system (LightSpeed)

oLead sales team and set daily sales goals to reach.

oHand selected merchandise from vendors to include on sales floor.

oScheduled and arranged photo shoots to promote our brands.

oTotal sales accrued during time at Dixie’s: $1.5 million.

Z GALLERIE, Corte Madera, Berkeley, San Francisco CA 2010-2016

Assistant Manager

Store Operations

oOpening and closing procedures

oDaily and nightly paperwork

oGenerate reports and employee stats

oWork with customer service to resolve customer-related issues

oAudited employee’s timesheets

oActing store manager when current store manager is on vacation

Develop and train new employees on the following:

oProduct knowledge on various product lines

oPOS training on Z computer systems

oMentor new employees during training process

Visuals

oSet up displays per directives sent by corporate

Versatile background on our gallery pieces

Client Binder Captain

oSupervise associates about following up with all furniture leads

oEvaluate and grade binders on performance

Loss Prevention Captain

oConduct weekly cycle counts of products

oShrinkage control

Selected by Corporate to participate in the filming of a Bravo episode of a reality television show

MORGAN VON HURST PAGE 2

415-***-**** adsfk8@r.postjobfree.com

GUESS? RETAIL, San Francisco, CA 2005-2010

Men’s Specialist

Employee of the Year in 2006 for all United States and Canada

Sold $2.5 million in sales while at Guess?

Top sales person at Guess? retail flagship store in downtown San Francisco

Did walk-throughs with Guess CEO, V.P., Regional and District Managers

Consulted regularly with the men’s buyers regarding best sellers for the company

Worked with visuals, merchandising and dressing mannequins

Trained new hires on men’s product knowledge

Able to multi-task while remaining neat, clean and focused

Mail out flyers to select customers advertising our Guess? List Rewards Program

Fashion show coordination including sending invitations and dressing models

Managed my own department

oKept daily sales records

oPublic Relations – call customers about special events and new products every month to increase sales

oLook at our DSA on a daily basis

oLoss prevention

oClosing standards

WET SEAL, Foothill Ranch, CA 2004-2005

Free-lance Stylist/Visual Merchandising

Consulted with a visual team and corporate office for back-to-school floor set ideas for all stores

Merchandising and doing floor sets in test stores

Dressing in-store mannequins and front windows

Processing shipment and placing merchandise prior to floor set

Coordinated merchandise and visually set it to themes/color stories

PURE BEAUTY, Pasadena, CA 2003-2004

Key Holder/Management/Retail Sales

Trained & familiar with over 20 different Bath, Body & Skin products

Demonstrating products to customers

Know opening and closing procedures

Inputting sale numbers for store and staff into the computer

Book appointments for the salon and special events at the store

Manage sale associates and teach them about the products

Motivator to staff & salon team to ensure numbers achieved

Worked with sending and receiving shipments

Merchandising and setting products to a “plan-o-gram”

Upselling and closing a sale

GUESS? RETAIL, San Francisco & Los Angeles, CA 2001-2003

Retail Sales Associate

Top sales person at GUESS? Retail Flagship Store downtown San Francisco

Employee of the Month 8 months in a row

Voted most likely to close a sale by GUESS? Associates

Secret Shopped Highest Score 92 of 100%

Wardrobe specialist with Men, Women & Teens

Stock/Warehouse experience, shipping, receiving, unpacking & rolling out of new products

MORGAN VON HURST PAGE 3

415-***-**** adsfk8@r.postjobfree.com

Worked with Visuals, merchandising & dressing mannequins

Trained new hires on computers & how to become a top seller

Helped with opening and closing productivity

Able to multi-task, while remaining neat, clean and focused

Easy and enjoyable to work with

CRITTER COMFORTS, Sebastopol, CA 2000-2001

Owner / Entrepreneur

Developing the business

Handling Licensing, Bounding and Insuring

Answering phone calls

Scheduling appointments

Meeting with clients & go over my services that I provide

Dog walking

House sitting



Contact this candidate