ASHELI KING
Philadelphia, PA ***** 267-***-**** ************@*****.***
Professional Summary
Skilled Pharmacy Technician offering over 10 years of experience in customer service and over 5 years in specialty pharmacy environments. A proven track record and success in building strong relationships with patients, clients, and providers. Well versed in cleanroom procedures, regulatory guidelines and overall pharmacy operations.
Skills
Critical Thinking
Cash Register Operation
Storage Maintenance and Security
Organization and Prioritization
Active Listening
Customer Support
Work History
Pharmacy Technician 02/2017 to Current
Cornerstone Pharmacy – Willow Grove, PA
Answered incoming phone calls and addressed questions from customers, healthcare providers, and insurance companies.
Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
Counted and labeled prescriptions with correct item and quantity for pick ups and shipments.
Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Server 07/2016 to 01/2017
Fogo De Chao – King Of Prussia, PA
Explained menu items and suggested appropriate options for food allergy concerns.
Kept register accurate through correct billing, payment processing and cash management practices.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Server 08/2014 to 06/2016
Olive Garden – Willow Grove, PA
Cultivated warm relationships with regular customers.
Increased sales significantly by upselling higher-end products to customers.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Education
Associate Of Arts And Sciences: Diagnostic Medical Sonography Expected in 06/2024
Community College of Philadelphia - Philadelphia, PA