Production Operator Reimbursement Specialist

Jarine Gunter

Raleigh, NC ***** 919-***-**** *********@*****.***

Summary

Production Operator with talent for problem solving and stowing. Strong knowledge solving problems dealing with product Issues or that are questionable for the stower Communicative and team-oriented with proficiency in Google and Firefox. Very hard working and motivated employee. Also accountable. Skills

Material handling

Materials handling and transport

Wrapping and boxing

Inbound and Outbound Calling

Verbal Communication

High-energy attitude

Call Center Operations

Experience

REIMBURSEMENT SPECIALIST ASSISTANT 11/2021 - Current RemX, McKesson Specialty - Raleigh, NC

Maintained confidentiality and integrity of patient data. Researched rejections, investigating problems to appeal claims. Determined medical necessity, using individual insurance carrier regulations. Reviewed uninsured accounts, verifying medical assistance application process, charity care application and drug replacement program availability.

Verified clients' [Type] insurance claims coverage by coordinating with providers. REIMBURSEMENT SPECIALIST 11/2021 - Current

RemX Specialty Staffing - Phoenix, AZ

Maintained confidentiality and integrity of patient data. Determined medical necessity, using individual insurance carrier regulations. Collected coinsurance and deductibles from patients for rendered services. MATERIAL HANDLER 08/2020 - Current

Amazon - Garner, NC

Inspected unlimited packages per shift to determine any product or package damage. I also problem solved Items that were questionable, damaged or physically in the tote but in the computer it was not. Demonstrated self-reliance by meeting and exceeding workflow needs. Complied with company policies, objectives and communication goals.\\ Inspected incoming supplies to conform with materials specifications and quality standards. PRODUCTION OPERATOR AND REVIEWED ITEMS IN TOTES 08/2020 - Current Amazon - Garner, NC

I problem solve items that the stowers (who are placing the items in a bin) can't stow. Checking to if they are damaged, unable to scan due to no labels or just not attched to the totes. If there is no problem, I transfer it ty o a new tote and give it back to the stower, if there is a issue other than damage, I'll fix it then give it back. MACHINE OPERATOR 11/2019 - 07/2020

Simmons Industries/Wakefield-Vette - Raleigh, NC

Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues. Set up machines for various jobs to maintain compliance with manufacturing thresholds and waste reduction initiatives.

Removed and replaced worn machine accessories to keep products within desired tolerances. Operated various [Type] gauges to inspect pieces after production completion. Adjusted controls to change machine settings, reducing errors of finished products. Used templates and hand tools to adjust machinery including alignment of drills, dies, and cutters. Measured and inspected finished products for defects, and compared to work instructions for accuracy. MATERIAL HANDLER 03/2019 - 11/2019

Angelicas Cleaning Services - Durham, NC

Packed merchandise into boxes and containers to ensure safe shipment. Inspected lots of packages per shift to determine any product or package damage. CUSTOMER SERVICE REPRESENTATIVE 10/2018 - 03/2019 Blue Cross Blue Shield - Durham, NC

Asked probing questions to determine service needs and accurately input information into electronic systems. Consulted with customers to determine best methods to resolve service and billing issues. De-escalated problematic customer concerns, maintaining calm, friendly demeanor. Informed customers about billing procedures, processed payments and provided payment option setup assistance. INSPECTION TECHNICIAN 03/2017 - 10/2018

merck - Wilson, NC

Completed daily inspection rounds covering all facility equipment and machinery. Inspected, tested and measured materials for conformance to specifications and regulatory requirements. Demonstrated knowledge of industry best practices and company protocols to maintain workplace safety and efficiency.

PROBLEM SOLVER

Amazon - Garner, NC

Education and Training

Nash Community College - Rocky Mount, NC GED

05/2002

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