Customer Service Assistant Manager

KELSEY N. LEWIS

*** ****** *** ******, ** ***** 253-***-**** **********@*****.***

EDUCATION

The University of Washington Tacoma Tacoma, WA

Bachelor’s Degree in Criminal Justice June 2019

Pierce College Steilacoom, WA

Associates of Arts June 2017

Certificate in Criminal Justice

Certificate in Criminal Justice Forensic Technician

Dean’s list 2017

The Salon Professional Academy Tacoma, WA

License in Cosmetology November 2008-November 2009

Emerald Ridge High School Puyallup, WA

High school Diploma June 2007

PROFESSIONAL EXPERIENCE

Claire’s Tacoma, WA

Assistant Manager February 2009-Present

Customer service

oInteracting with kids and adults

oImplementing quick problem-solving skills with unhappy customers

oCommunicating with other stores and customers via phone or email

Training fellow employees on policies and procedures

Provided ear lobe and cartilage piercings

Cash handling, making large deposits

In charge of executing floor sets

Abercrombie and Fitch Kids Tacoma, WA

Impact Team Member 2007-2008

In charge of all stock room procedures

Implemented organization techniques

Customer service

Cash handling

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