Customer Service Forklift Operator
Resume:
Antonio Andreoli
Cranston, RI *****
************@******.***
Summary
Punctual Delivery Driver offering over 20 years of experience distributing products, documents and packages to customers. Versed in safely loading and unloading parcels, completing logs and collecting appropriate payments. Familiar with GPS system operations paired with outstanding driving record.
Skills
Skilled forklift operator
Tractor-trailer driving
Local routes understanding
Local Delivery
Trip planning
Excellent sense of direction
Route management
Pallet jack and hand truck operation
Experience
November 2004 - Current
Fedex Ground/R.P.S Johnston, RI
Delivery Driver
Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Answered customer questions regarding shipments.
Inspected vehicle and maintained gas, oil and water levels.
Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
Processed payments by accepting cash, checks and credit card payments.
Obeyed traffic laws and follow established traffic and transportation procedures.
Utilized street maps to plan and determine most efficient routes.
Verified deliveries against shipping instructions prior to delivering to customers.
Performed deliveries throughout greater Cranston area.
Handled merchandise in accordance with product handling standards.
Education and Training
December 2011
Nettts Pawtucket, RI
CDL ClassA
June 2007
CCRI Warwick, RI
Associate of Science Criminal Justice
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