Customer Representative Store Associate
Resume:
Khadya Rodrigues
*************@*****.***
Detail-oriented receptionist equipped with up to three years of experience handling overall office operations, including processing orders, service calls, and employee-client interactions.
Work Experience
Customer Service Representative
IKEA - Tampa, FL
October 2021 to May 2022
Handling Inbound Calls & Customers Concerns.
You have a friendly and personable attitude with the ability to adapt to the different needs of our customers.
You possess strong problem solving skills to help create innovative solutions for our customers needs. Each customer is unique and you have the ability to show empathy and resilience with each customer contact.
You have excellent computer skills with the ability to learn new software programs. You have excellent written and verbal communication skills. Store Associate
RaceTrac Petroleum, Inc. - Tampa, FL
January 2022 to April 2022
As a Store Associate, you will work in an environment that encourages you to learn and grow. During a typical day, you may find yourself engaging with guests, preparing food, ringing up purchases and ensuring the store remains clean.
You will gain valuable experience, all while having fun. Customer Representative
Adecco - Tampa, FL
March 2019 to June 2021
Answer inbound calls in a timely and friendly manner. Evaluate problems and complaints of the callers and provide proper solutions to them. Respond to the needs of customers and provide personalized service. Provide information on the company's products or services and generate interest in the offer. Manufacturing Associate
Easy Breeze - Tampa, FL
February 2021 to April 2021
Manufacturing associates are responsible for preparing equipment and materials for production maintaining material inventory,
operating general equipment such as autoclaves and washers, and assisting with bulk manufacturing when necessary.
Customer Service Representative
Maximus - Tampa, FL
June 2020 to February 2021
Health insurance specialists are primarily responsible for utilizing patients' electronic health records to code medical procedures and examine insurance claims. Health insurance specialists maintain meticulous records of medical costs, adjustments, co-payments, and other billing details. Serves customers by providing product and service information and resolving product and service problems. Attracts potential customers by answering product and service questions and suggesting information about other products and services
Education
High school diploma or GED
Skills
• Customer service (5 years)
• Sales (4 years)
• Office Administration
• Manufacturing
• Cold Calling
• Typing
• Zendesk
Links
http://www.linkedin.com/in/zhane-portera
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