SRILATHA GANUTHULA
Salesforce Admin
Phoenix, AZ, 85024
*********.**@*****.***
Certified Salesforce.com admin.
* ***** ** ********** ** Salesforce administration.
Experience in designing the required entities like custom objects, creating the relationships/ junction objects like Master-Child, Lookups and Entity relationship data model and Interfaces using the best practices.
Proficient in performing detailed analysis of business and gathering technical requirements.
Experience in Integrating Salesforce with Outlook as per the Business needs.
Proficient knowledge of Governor limits.
Experience in designing Data Model for new Salesforce Implementations.
Experience in creating various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders.
Experience in migrating the changes from one org to another org.
Experience implementing flows, platform events and other out of box functionalities as per the requirements.
Experience in Data migration using different tools to support mass data migrations.
Work History
Salesforce Admin
Blueyonder, Scottsdale, AZ
Worked on various salesforce.com standard objects like Campaigns, Leads, Accounts, Contacts, Opportunity, Forecast, Service Contract, Contract Line item, Asset, Entitlement, Cases, Reports and Dashboards
Implemented Single Sign on using delegated and federated authentication
Responsible for handling Salesforce Admin duties to support existing Business applications.
Integrated Salesforce with Outlook as per the Business needs.
Created process builders, flows and other out of box functionalities as per the requirements.
Reports and Dashboards.
Jr. Salesforce Admin
Vertical Focus Inc, Woburn, MA
Worked on various salesforce.com standard objects and custom objects.
Implemented Web-to-lead to track and solve leads from website
Created different Workflow rules and Approvals for various campaign processes
Designed, and developed Custom objects, Validation rules, Page layouts, Custom tabs, Components to suit to needs of the application.
Created and customized record types, managed Role hierarchy and Profiles
Created Custom Email Templates as part of sending Alerts to users based on business requirement
Created custom report types and dashboards
Preparation of design documents of various silhouette application based on gathered requirements.
Education
Master's degree: Computer Science
University of Central Missouri - Missouri
Bachelor's degree: Electrical Engineering
JNTU - Hyderabad, India
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2021-09 - Current
2020-06 - 2021-09
2016-08 - 2018-05
2008-07 - 2012-05