Customer Service Warehouse Associate

Lawrence Dapriele

*** ****** **. **** *****, TX. 76108

682-***-**** *********@*****.***

SUMMARY

Warehouse Laborer/Warehouse Lead with 16 years of experience in warehouse operations. Avid on the job learner with great written and oral communication skills and comfortable in high-speed industrial environments. Able to effectively work with a wide variety of people with different personalities and backgrounds and excited to apply acquired knowledge while advancing skill-set for the growth of the company.

SKILLS

●Reliable

●Stocking

●Inventory Experience

●Proficient in the use of pallet mover

●Standup forklifts

●Forklift Operator

●Reach Truck Driver

●Clamp Driver

●Slip Sheet Operator

●Sit down Operator

●Cherry Picker Operator

●Product knowledge

●Quality focus

●Basic PC Skills

●High Performance

●Solid Customer Service and Inventory

●Assisted customers by providing product and service info.

Resolving product and service problems

EXPERIENCE

April 2015-July 2018

Paramount Fort Worth, TX – Warehouse Associate

●Dispatch trucks, with prepared invoices and inventory for out bound shipments

●Inspect products for damages; report as needed

●Maintain a clean and orderly warehouse environment

●Follow all safety protocol and warehouse procedures

●Working knowledge of warehouse data systems

●Back-up during absences and vacations

May 2002-March 2014

UPS, Carol Stream ILL. – Warehouse Lead/Certified PITO Trainer

●Strong leadership skills

●Led, organize, and maintain inventory and stock control.

●Inventory inducted for outbound shipments

●Ensure storage areas and warehouse is kept clean and tidy

●Identifying areas of processing could be improved

●Work practices amended.

●Administrative Duties - Prepared invoices for customers and billing

●Customer Service to include clear verbal or written instructions

●Multitasked three accounts - Oversaw accounts of Potential small businesses of their merchandise and inventory. Never had issues with accounts I was in care of

●Inspect and research inventory discrepancies and resolved issues

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