Associate Sales Customer Service

Tyrisha L. Turner ***** Oak Branch, Dallas, Texas 75227 214-***-**** *****************@*****.*** CUSTOMER SERVICE/ RETAIL SALES Overview Experienced in different areas of retail sales. Recognized for delivering unparalleled customer service and customer satisfaction. Proven leadership skills and ability to determine the best merchandising product placement to achieve optimal success of sales. Assertive and well-organized team player who is responsive to job demands. Areas of expertise include: or

• Exceptional Customer Service • Merchandising and Display • Employee Management • New Location Start-Up Management • Interviewing New Hires

• New Product Introduction • Budgeting/Record Keeping • Problem Solving • Inventory and Pricing Controls • Computer/POS Scanning Use

Employment Potbelly Sandwich January 2018- present

Shift Lead Manager

•Resolved customer complaints

•Balance daily receipts and deposits

•Nightly prep

Freshii January 2014 - January 2018

Shift Lead/ General Manager

•Resolved customer complaints

•Balance daily receipts and deposits

•Nightly prep

•schedules

•truck ordering

Jersey Mike's Subs December 2013 - December 2014 Shift Lead Manager • Resolved customer complaints • Balanced daily receipts and deposits • Nightly prep Aldi September 2012 –November 2013 Cashier • Cash Handling • Stock/ Unloading Trucks • Cleaning Task Pie Five Pizza September 2011 – March 2013 Shift Lead Manager • Resolved customer complaints • Balanced daily receipts and deposits • Developed employee schedules Potbelly Sandwich January 2009 –September 2011 Shift Lead Manager • Resolved customer complaints • Balanced daily receipts and deposits • Developed employee schedules Simply Fashion April 2008 -January 2009 Associate Sales Manager • Increased sales by improving customer care • Displayed new merchandise. • Monitored floor sales activity • Reduced employee turnover by developing flexible working hours

Greyhound Bus Lines August 2007 – April 2008 Telephone Sales Associate • Assisted customers with bus routes • Processed ticket purchases/refunds. • Resolved customer complaints. Education Navarro Junior College, Corsicana, Texas 2006 - 2007

• Physical Fitness and Therapy

Skyline High School Graduated in 2006 • Graduated with honors References Furnished Upon Request

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