BRENDA A CUNAT

Customer Service

Anderson, IN ***16

adsf4p@r.postjobfree.com

+1-765-***-****

Authorized to work in the US for any employer

Work Experience

Delivery Driver/ ride sharr

Multiple - Indianapolis, IN

July 2019 to Present

Independent contractor for several platform app.

Technical support for tax software

Concentrix - Daleville, IN

August 2018 to August 2021

Input for tax software. April 2019

Fiserv

May 2018 to May 2018

experience

Customer Service

Aerotek at Freedom Mortgage Corporation - Fishers, IN December 2015 to June 2016

Website issue

● Payments

Contact Center Representative

Xerox - Anderson, IN

June 2014 to August 2015

Collecting on past due payments

● Troubleshooting issues with cell phones

● Customer account maintenance

Customer Service Representative

Freedom Mortgage Corporation - Fishers, IN

June 2012 to June 2014

Customer Service Representative

Aerotek at Whirlpool - Benton Harbor, MI

November 2012 to May 2014

Managed incoming and outgoing phone calls

● Collected on past-due payments

● Sold extended service plans

● Scheduled service appointments

District Sales Manager

Herald Palladium - Saint Joseph, MI

May 2009 to January 2012

Collected money from dealers

● Delivered papers for district #166

● Processed payroll for contract employees

Tax Advisor

H&R Block - Benton Harbor, MI

January 2000 to June 2007

Prepare taxes for clients

● Interviewed clients to obtain additional information on taxable income and deductible expenses and allowances

● Used all appropriate adjustments, deductions, and credits to keep clients' taxes to a minimum

● Prepared or assisted in preparing simple to complex tax returns for computers

● Completed entries on forms, following tax form instructions and tax tables

● Furnished taxpayers with sufficient information and advice to ensure correct tax form completion Education

Associates in Accounting

Everest University

2013

Skills

• Help Desk

• Service Desk

• Desktop Support

• Tech Support

• Helpdesk Support

• Software Troubleshooting

• Microsoft Windows

• Troubleshooting

• Operating Systems

• Network Support

Assessments

Principles of accounting — Completed

July 2021

Preparing financial records according to federal policies Full results: Completed

Accounting skills: Bookkeeping — Familiar

July 2021

Calculating and determining the accuracy of financial data Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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