Service Representative Customer
Resume:
BRENDA A CUNAT
Customer Service
Anderson, IN ***16
******************@*****.***
Authorized to work in the US for any employer
Work Experience
Delivery Driver/ ride sharr
Multiple - Indianapolis, IN
July 2019 to Present
Independent contractor for several platform app.
Technical support for tax software
Concentrix - Daleville, IN
August 2018 to August 2021
Input for tax software. April 2019
Fiserv
May 2018 to May 2018
experience
Customer Service
Aerotek at Freedom Mortgage Corporation - Fishers, IN December 2015 to June 2016
Website issue
● Payments
Contact Center Representative
Xerox - Anderson, IN
June 2014 to August 2015
Collecting on past due payments
● Troubleshooting issues with cell phones
● Customer account maintenance
Customer Service Representative
Freedom Mortgage Corporation - Fishers, IN
June 2012 to June 2014
Customer Service Representative
Aerotek at Whirlpool - Benton Harbor, MI
November 2012 to May 2014
Managed incoming and outgoing phone calls
● Collected on past-due payments
● Sold extended service plans
● Scheduled service appointments
District Sales Manager
Herald Palladium - Saint Joseph, MI
May 2009 to January 2012
Collected money from dealers
● Delivered papers for district #166
● Processed payroll for contract employees
Tax Advisor
H&R Block - Benton Harbor, MI
January 2000 to June 2007
Prepare taxes for clients
● Interviewed clients to obtain additional information on taxable income and deductible expenses and allowances
● Used all appropriate adjustments, deductions, and credits to keep clients' taxes to a minimum
● Prepared or assisted in preparing simple to complex tax returns for computers
● Completed entries on forms, following tax form instructions and tax tables
● Furnished taxpayers with sufficient information and advice to ensure correct tax form completion Education
Associates in Accounting
Everest University
2013
Skills
• Help Desk
• Service Desk
• Desktop Support
• Tech Support
• Helpdesk Support
• Software Troubleshooting
• Microsoft Windows
• Troubleshooting
• Operating Systems
• Network Support
Assessments
Principles of accounting — Completed
July 2021
Preparing financial records according to federal policies Full results: Completed
Accounting skills: Bookkeeping — Familiar
July 2021
Calculating and determining the accuracy of financial data Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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