Customer Service Representative
Resume:
PROFESSIONAL
SUMMARY
SKILLS
EXPERIENCE
ARSHDEEP KAUR
Shift Manager with strong organizational skills and attention to detail. Exhibit authoritative and fair leadership qualities. Friendly and calm demeanor.
Excellent communication and customer service skills. Display efficiency and strong time-management skills. Hardworking and reliable, focused on going above and beyond to support the team and serve customers.
Motivated to continue to learn and grow.
Skilled team player with a strong background in
changing environments. Works well independently to handle assignments and always ready to go beyond
basic assignments. Quick learner with good computer abilities.
Conflict resolution Customer service
Develop employee
knowledge
Financial management
Leadership Product knowledge
Speaking and
Presentation
Openness to learning
Basic computer skills
Night Shift Manager, Nov 2021 Current
McDonald's, Abbotsford, BC, Canada
Customer Service, Problem-solving, Track labor, sales, and inventory, Training and motivating employees, Direct work of kitchen and front counter teams.
Night Shift In-charge, Aug 2020 Oct 2021
McDonald's, Coquitlam, BC, Canada
Customer Service, Problem-solving, Supervision, Inventory check, General crew member duties.
Customer Service Representative, Jan 2020 Mar 2021 Weedman LawnCare, Delta, BC, Canada
Face to face communication with customers, Marketing, Addressed customer concerns, Informed customers on 33259 Robertson avenue, Abbotsford, British Columbia V2S 0J6 ************@*****.***
EDUCATION
eligibility, benefits, authorizations, offers.
Ambassador, Apr 2020 Sep 2020
Amazon Warehouse, Burnaby, BC, Canada
Training new associates and managers, Social distancing Ambassador, Yard supervision, Problem-solving, Updating managers about day totals.
Accountant, Jun 2016 Nov 2019
Nestle Dairy Farming (Family Business), Faridkot, Punjab, India
Prepared general entries, Paid 200 customers every fortnight, Executed tasks related to accounts payable and receivable, Identified and resolved accounting discrepancies, and investigated apparent irregularities.
Additionally, managed inventory for side business of general store and general accountant duties.
MBA: Human Resource Management, Finance, Change
Management, Dec 2021
University of Canada West, Vancouver, BC, Canada
Major in HRM, Finance and Change Management
Bachelor of Science: Science and Mathematics, Jun 2019 RSD College, Firozpur, Punjab, India
Major in Mathematics and Chemistry
Covid-19 vaccination card
available upon request
Contact this candidate