Customer Service Data Entry

MOHSIN H ASIF

*** *. ******** ******, ********.IL 60126

630-***-**** (C) ********@*******.***

OBJECTIVE:

To work in a field of customer service and clerical organization QUALIFICATION:

• Extensive knowledge of cataloging, restoration in library setting 1983-2000

• Manage and maintain manuscripts

• Strong experience in daily cash management, data entry, reporting and budget management

• Excellent skills in customer service, relationship and new lead identifications

• Supervised and managed sales personal at retail business setting

• Strong analytical, problem solving, communication, organization and computer skills EXPERIENCE:

Customer Service Associate Walgreens Addision, Illinois. Feb. 2005-present

• Customer service, manage cash register, photo specialist

• Stocking and inventory control

Assistant Manager Dollar Junction Villa Park, Illinois Sept. 2002-Feb. 2005

• Daily store operation including cash management

• Sales force supervision and scheduling

• Customer service, budget administration

• Opening and closing the store

• Tallying daily sales and cash deposit

• Data entry and reporting, enhanced the sales personal scheduling process Small Business Owner /Partner Net City Chennai, India Mar. 2000-July 2002

• Customer service

• Implemented innovative ideas to attract new customers

• Achieved over 10% growth per month.

Sales Manager Ahmed World Travel Tours and Cargo Pvt Ltd. Chennai, India 1994-2000

• Managing sales transactions at travel agency through cash management, administration, and sales

• Improved customer service process resulted in higher customer acquisition

• Recognized for achieving high customer satisfaction from various domestic and international airlines. Sales Executive Fas corporation Chennai, India 1982-1994

• Sales and marketing for stationery through accounts management

• Customer service, leads identification, negotiation, purchasing, inventory management EDUCATION:

Principles of Management College of DuPage Wheaton, Illinois Fall 2003 Travel Agent Course Institute of Airlines and Travel Agencies, Chennai, India 1996 Bachelor of Science The New College Chennai, India 1987

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