Front Desk Library Aide
Resume:
Latonya Thomas Holloway
Hollywood, Florida 33021
*****.**********@*****.***
OBJECTIVE
To obtain a position with a progressive company, and work well in a challenging environment where I may add my skills and experiences.
SKILLS PROFILE
Ability to type 40 wpm
Knowledge of Microsoft Office
Good filing and organizational skills
Experience in handling confidential paperwork
Ability to take accurate phone messages and deliver messages promptly
Ability to operate office equipment, copier, fax, and a personal computer
EMPLOYMENT HISTORY
Customer Service Representative
2018-2021
Broward County Elderly and Veteran Services, Oakland Park, FL
Greet customers at the front desk and provide customer service in person.
Answer calls and solve any issues that customers have.
Process payments for services rendered.
Library Aide
2011-2018
Broward County Library, Miramar, FL
Greet customers at the front desk and provide customer service.
Check in/out materials to customers as well as process payments for late fees.
Answer calls and solve any issues that customers have.
Van Driver
2006-2011
Broward Addiction and Recovery Center, Fort Lauderdale, FL
Drive clients to an intense, residential, treatment facility for drug and alcohol addiction.
Deliver client records to our outpatient facilities and archives.
Deliver cash deposits from our outpatient facilities to the Governmental Center.
Cover for the office support specialist during breaks.
EDUCATION
Certificate (Administrative Assistant Program)
Sheridan Technical Center, Hollywood, FL
Diploma
2008
1995
McArthur High School, Hollywood, FL
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