Information Technology Professional

GLENN HURLEY INFORMATION TECHNOLOGY PROFESSIONAL

Clayton, DE 19938 302-***-**** ********@*****.*** Aspiring IT Professional with a diverse background in pursuit of multiple CompTIA, Linux, and Microsoft certifications. Skills including but not limited to computer networking, analytical thinking and creative problem solving. Able to apply customer service concepts to IT to improve user experience for clients, employees, and administration. A dedicated commitment to a team environment dynamic with the ability to contribute expertise and follow leadership directives at appropriate times.

TECHNOLOGY SUMMARY

Systems: Windows 7/8/10, Mac OS X, iOS, DNS & DHCP, Network, Physical & Logical Security, Network Standards & Protocols, IPS/IDS Intrusion Prevention System & Intrusion Detection System Hardware: Disassemble & Reassemble desktop PCs, RAM, Hard Drives, Motherboard, Network Interface Cards, & Processors

Software: Microsoft Firewalls, identify types of Malware, Adobe Acrobat XI Professional, Scripting with Visual Basic, Classless IP Addressing

EDUCATION

MyComputerCareer Information Technology Security Administrator December 2021 Certifications: MTA Security Fundamentals

KEY SKILLS

Implement wireless networks, & various topologies.

Install & configure computer hardware, software, systems, networks, printers & scanners.

Ability to stick to deadlines, prioritize & display problem-solving skills.

Virus & malware mitigation, cleaning infested computers and implementation of Encryptions.

Cloud Platform Support to include: Microsoft Intune, Azure, Office 365 & Google Cloud Applications. EMPLOYMENT EXPERIENCE

Warehouse Associate February 2004 – February 2020

Wal-Mart Warehouse Distribution Center

Prepare orders by processing requests and supply orders: pulling materials and placing them in order deliver area.

Ensure accuracy by completing documentation using Microsoft Excel of the order processed and delivery as well as a hard printed copy of documentation.

Identified, researched and worked with all necessary departments to find aging and/or missing inventory; developing and implementing required action plans necessary to manage inventory within IOL portals. Submitted required requests for large adjustments along with root cause listing possible trends to manager/s for approval.

Counted and entered warehouse stock into system upon receiving to insure inventory control.

Helped with supervising 20 associates when the manager was out GLENN HURLEY INFORMATION TECHNOLOGY PROFESSIONAL

Clayton, DE 19938 302-***-**** ********@*****.***

Certified forklift driver on several different machines, OSHA & MSDS compliant Dixon Valve Group Warehouse August 1998 – February 2004, Full time ; January 2006-2010 part time

Lift heavy/light weight items and operate forklifts, small hand tools, pallet handlers, and hand trucks.

Pull and fill orders from paper or computerized member store order requests, matching inventory to order numbers.

Worked extended hours when necessary to ensure the shipping of all orders

Utilized forklifts, pallet jacks to move merchandise safely

Loaded and unloaded shipment trucks, and trailers

Responsibilities included opening/closing warehouse, setting up daily workloads for the employees

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