Data Entry Eligibility Specialist
Resume:
Brooklyn College of the CUNY, BA degree: Sociology
Direen Patterson,
Brooklyn, NY 11225
Tel: 646-***-****
Summary of Qualification:
Resourceful and well-organized, Solid professional standards, Dependable, and strong work ethic.
Eligibility Specialist; Division of Children and Family Wellbeing 5/2018 - Present
Review applications to determine applicant’s qualification for childcare subsidy.
Re-determine ongoing eligibility status for continued childcare subsidy.
Provide customer service support/administrative function as needed.
Child Welfare Specialist II; Division of DCP/Applications Worker 9/2017 – 4/2018
Responsible for reviewing all State Central Reports assigned for clearances
Reviewed findings from clearances collected from all database to ensure accuracy.
Completed referral for investigative consults such as fatality or critical incidents reports.
Discussed clinical cases that included concerns of Domestic Violence and Mental Health.
Transcribed summary reports of most recent investigations available in Connections database.
Arranged emergency placement for any child that cannot safely remain in the home.
Community Associate; Division of ECE/Voucher Enrollment Unit 7/2007 – 8/2017
Aided childcare applicants and providers in the childcare policies/procedures
Reviewed completed application packages for potential childcare center base programs
Liaison between ACS and community-based contract program staff/family childcare network.
Provided customer service and maintained knowledge of state licensing requirements
Responsible for over 2,000 HRA/ACS Special Needs applicants (Special Project).
COMPUTER APPLICATION SKILLS
Automatic Childcare Information Systems, Welfare Management System, New York City Way, State Childcare Facilities System, Department of Health Database, Welfare Management Systems, Automatic Childcare Information System, ACRS, LTS, Connections, Word, Microsoft Office, Data Entry, Scanner, and ATS
References: Available Upon Request
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