Meskerem Bedada

Hyattsville md,***** • 412-***-**** • adsevx@r.postjobfree.com

Customer Service Business Operations Retail Sales

Customer service professional with 5+ years of experience

SKILLS & QUALIFICATIONS

Proven customer service experience

Excellent attention to detail & time management

Native fluency, Amharic

Advanced fluency, English

Proficient with Microsoft Office

PROFESSIONAL EXPERIENCE

7-11, Greentree, PA 2018 - 2019

Cashier

Provided excellent customer service to a diverse customer base.

Used the point-of-sale system for cash and credit transactions.

Counted and secured cash as per store policies and procedures.

Managed inventory, sales records and receipts, and other required documentation and reporting.

Sold lottery tickets, adhering to PA state and federal guidelines.

Ensured that merchandise was displayed as per merchandising plan.

Cleaned and maintained the store and surrounding premises.

Commercial Bank of Ethiopia, Awassa, Ethiopia 2012 - 2018

Teller

Provided excellent customer service while assisting banking customers with transactions.

Sold financial products and services to customers.

Answered customer queries and conducted transactions.

Handled, tracked, and secured large quantities of cash.

Audited checks, transaction tickets, and other financial documents.

EDUCATION

University of Awassa, Awassa, Ethiopia

Bachelors of Business Management Awarded

Addis Ketema High School, Awassa, Ethiopia

High School Diploma Awarded

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