Salesforce Administrator Executive Director

ZAFER O. SIPAHIOGLU

SALESFORCE ADMINISTRATOR

**********@*******.*** • 949-***-****

Duncan, South Carolina

PROFILE

Passionate, results-focused, and

solution-oriented professional with

extensive leadership background in

education and recent certification as a

Salesforce Administrator. Ready to pivot

into a technical role that requires ability

to deliver value-added customer

support. Adept at quickly learning and

understanding new technologies,

systems, and processes.

AREAS OF EXPERTISE

End-User Training

System Configuration

Quality Control & Assurance

Stakeholder Engagement

Workload Prioritization

Requirements Gathering & Analysis

Process Implementation

Troubleshooting Activities

Full Lifecycle Project Management

EDUCATION

Master of Educational Leadership

American College of Education

Bachelor of Science in Physics

Middle East Technical University

CERTIFICATIONS

Salesforce Administration

PROFESSIONAL EXPERIENCE

Salesforce Administrator, 2021 to Present

TechProEd, Dover, DE

Leverage recent certification in Salesforce Administration to support efficient and effective implementation of project requirements of varying scope and purpose. Review project roadmaps to identify potential risks in production and seize opportunities for improvement and optimization.

Currently overseeing delivery of two highly critical Salesforce projects.

Demonstrated exceptional ability to apply new frameworks to inform understanding of key processes and protocols.

Interim Executive Director, 2020 to 2021

GREEN, South Carolina

Appointed to position to oversee all supervisory functions for this charter school serving more than 2000 students. Tasked with motivating staff members to meet and exceed performance standards and reviewed existing processes, systems, and procedures to identify opportunities to refine practices and improve student and teacher experience. Collected data from multiple sources to maintain comprehensive understanding of organizational needs and priorities.

Accredited with restructuring administrative team and enabling organization to exceed performance standards.

Commended by senior leadership teams for overcoming challenging circumstances that were expounded by COVID pandemic.

Succeeded in leading district to achieve and maintain adherence to stringent compliance standards.

ADDITIONAL EXPERIENCE:

Principal, River City Science Academy, Florida (2013 – 2020)

Principal, Magnolia Public Schools, California (2011 – 2013)

Principal, Amity College, NSW Australia (2007 – 2010)

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