Licensed Realtor Phlebotomy Technician
Resume:
CATHERINE C. FASANO
Sparta, NJ 07871
********@*****.***
OBJECTIVE:
To obtain a position in a facility as a phlebotomist technician where my knowledge, phlebotomy training, as well as my vast experience in client relations can be utilized to provide excellent service to patients.
PROFESSIONAL EXPERIENCE:
REALTY EXECUTIVES, Fairfield, NJ- 2015– Present; (Previously: REALTY ONE REFERRAL NETWORK, Succasunna, NJ- 2000 – 2015)- NJ Licensed Realtor and Referral Agent since 2000 CLARK FAMILY LAW, LLC, Sparta, NJ- 2016 - 2020; (Previously: LAW OFFICES OF ALBINO
& CLARK, LLC)- Legal Secretary/Office Manager/Paralegal
● Responsible for all aspects of daily office management- office supply management, bookkeeping, employee hiring and training, vendor communication, timekeeping;
● Drafting and filing legal documents, correspondence to courts, law firms and clients; CHAMPION MORTGAGE/KEYBANK, Parsippany, NJ/Cleveland, OH- 1997 – 2007- National Consumer Finance Compliance Manager
● Directly managed ~25 employees; Responsible for interviewing, hiring, training and performing employee reviews.
● Created policies and procedures for lines of business to adhere to government regulations; Provided staff direction, management and formal training classes; Developed training programs to adhere to government guidelines.
● Worked with lines of business and IT to implement process improvements; Created and performed QA/QC testing and reporting;
● Collaborated with legal team to resolve disputes and investigate litigation and fraud. EDUCATION:
● Phlebotomy School of New Jersey, Riverdale, NJ
● Business Administration, The College of New Jersey, Ewing, NJ;
● Business Administration/NJ Real Estate Course, County College of Morris, Randolph, NJ
● Hopatcong High School, Hopatcong, NJ
PROFESSIONAL TRAINING AND DEVELOPMENT:
● Phlebotomy Technician Certification, Phlebotomy School of New Jersey, LLC: Trained in venipuncture & Capillary Puncture; Blood Collection & Handling Safety; Urine Collection; HIPAA; OSHA; Infection Control & PPE; Preanalytical Considerations; Aliquoting blood specimens.
● National Certification for Phlebotomy Technician, American Medical Certification Association
● New Jersey Association of Realtors: Salesperson and Referral Agent licenses
● Dale Carnegie Leadership Course: Leadership Training for Managers
● Franklin Covey Management & Training: Behavior Based Interviewing, Coaching for Improved Performance, Constructively Dealing with Conflict, Enhancing Team Communication; Project Management, Performance Feedback & Recognition, Leading People through Change, Problem Solving & Decision Making, Situational Leadership, Understanding Customer Expectations, Listening/Questioning to Understand Others, Giving & Getting Performance Feedback & Recognition, Improving Productivity;
● O.F.A.C, fraud and security training.
● Certified Facilitator Training
TECHNICAL SKILLS:
● Microsoft Office including Outlook, Word, Excel and PowerPoint
● Quickbooks
● Google Docs- all applications
● Web-based applications- research
● Webpage development
● LOS and SMS systems
● Lotus Notes
REFERENCES:
Furnished upon request.
Contact this candidate