Clerical Assistant Data Entry
Resume:
Syrina Lincoln
Gulfport, MS *****
*******@*****.***
I'm a well rounded in computer literacy and quick at learning technical applications online, and also knowledgeable in all Microsoft tools.
I also have a few years of in-home nursing assistance with provided training. Authorized to work in the US for any employer
Work Experience
Housekeeper
Freelancer.com - Mississippi
June 2021 to Present
• Worked as housekeeper in a home
• In charge of cleaning kitchen
• Disinfected (area or item rooms bathrooms counters equipment)
• Served meals
• Washed dishes
• Took out trash
• Provided friendly service to residents
Certified Nurse Assistant
Enhabit Home Health & Hospice - Casa Grande, AZ
October 2016 to September 2019
• Worked as housekeeper in a home
• In charge of cleaning kitchen
• Disinfected (area or item rooms bathrooms counters equipment)
• Served meals
• Washed dishes
• Took out trash
• Cleaned windows
• Provided friendly service to residents and clients Sales Associate
TWA Gift Basket Your Way - Casa Grande, AZ
February 2018 to July 2019
Creating custom gift baskets for clients, clean store front and organize. Advertise merchandise online.
• Assisted an average of 2 customers per day
• Answered customer questions
• Communicated with customers over the phone
• Responsible for resolving all customer complaints
• Processed customer transactions
• Monitored inventory
• Restocked merchandise
• Responsible for general cleaning
• Helped ensure customer satisfaction
• Organized new merchandise
• Maximized sales transactions
• Worked as team lead
Clerical Assistant
Enhabit Home Health & Hospice - Casa Grande, AZ
October 2016 to September 2018
Input Data for Resident on upcoming Doctors Appointments and called in to refill medical supplies. SSI Survey Sampling-Call Agent
SSI Survey Sampling International - Casa Grande, AZ May 2016 to December 2016
Conduct Co-calls to clients making sure to reach monthly quotas. Providing great customer service on all calls.
Education
High school diploma
CHUHS - Casa Grande, AZ
August 2008 to January 2011
Skills
• Caregiving (10+ years)
• Social Work (5 years)
• Typing (10+ years)
• Data entry (8 years)
• Inventory management (10+ years)
• Hospice Care (4 years)
• Nursing (4 years)
• Senior Care (6 years)
• Home Care (10+ years)
• Windows (10+ years)
• Commercial Cleaning
• Computer Literacy (10+ years)
• Vital Signs
• Cleaning (7 years)
• Clerical experience (7 years)
• Customer service (7 years)
• Data entry (5 years)
• Residential Cleaning
• Case Management
• Laundry
• Food Preparation
Languages
• English - Expert
Certifications and Licenses
State Tested Nursing Assistant
November 2015 to September 2018
CPR Certification
November 2015 to September 2018
Food Handler Certification
Assessments
Attention to detail — Completed
August 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Completed
Verbal communication — Familiar
August 2022
Speaking clearly, correctly, and concisely
Full results: Familiar
Customer service — Proficient
August 2022
Identifying and resolving common customer issues
Full results: Proficient
Technical support — Completed
July 2022
Performing software, hardware, and network operations Full results: Completed
Customer focus & orientation — Completed
August 2022
Responding to customer situations with sensitivity Full results: Completed
Technical support: Customer situations — Completed July 2022
Responding to technical support situations with sensitivity Full results: Completed
Call center customer service — Familiar
August 2022
Demonstrating customer service skills in a call center setting Full results: Familiar
Basic computer skills — Proficient
July 2022
Performing basic computer operations and troubleshooting common problems Full results: Proficient
Sales skills — Proficient
July 2022
Influencing and negotiating with customers
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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