Syrina Lincoln

Gulfport, MS *****

adsev6@r.postjobfree.com

+1-228-***-****

I'm a well rounded in computer literacy and quick at learning technical applications online, and also knowledgeable in all Microsoft tools.

I also have a few years of in-home nursing assistance with provided training. Authorized to work in the US for any employer

Work Experience

Housekeeper

Freelancer.com - Mississippi

June 2021 to Present

• Worked as housekeeper in a home

• In charge of cleaning kitchen

• Disinfected (area or item rooms bathrooms counters equipment)

• Served meals

• Washed dishes

• Took out trash

• Provided friendly service to residents

Certified Nurse Assistant

Enhabit Home Health & Hospice - Casa Grande, AZ

October 2016 to September 2019

• Worked as housekeeper in a home

• In charge of cleaning kitchen

• Disinfected (area or item rooms bathrooms counters equipment)

• Served meals

• Washed dishes

• Took out trash

• Cleaned windows

• Provided friendly service to residents and clients Sales Associate

TWA Gift Basket Your Way - Casa Grande, AZ

February 2018 to July 2019

Creating custom gift baskets for clients, clean store front and organize. Advertise merchandise online.

• Assisted an average of 2 customers per day

• Answered customer questions

• Communicated with customers over the phone

• Responsible for resolving all customer complaints

• Processed customer transactions

• Monitored inventory

• Restocked merchandise

• Responsible for general cleaning

• Helped ensure customer satisfaction

• Organized new merchandise

• Maximized sales transactions

• Worked as team lead

Clerical Assistant

Enhabit Home Health & Hospice - Casa Grande, AZ

October 2016 to September 2018

Input Data for Resident on upcoming Doctors Appointments and called in to refill medical supplies. SSI Survey Sampling-Call Agent

SSI Survey Sampling International - Casa Grande, AZ May 2016 to December 2016

Conduct Co-calls to clients making sure to reach monthly quotas. Providing great customer service on all calls.

Education

High school diploma

CHUHS - Casa Grande, AZ

August 2008 to January 2011

Skills

• Caregiving (10+ years)

• Social Work (5 years)

• Typing (10+ years)

• Data entry (8 years)

• Inventory management (10+ years)

• Hospice Care (4 years)

• Nursing (4 years)

• Senior Care (6 years)

• Home Care (10+ years)

• Windows (10+ years)

• Commercial Cleaning

• Computer Literacy (10+ years)

• Vital Signs

• Cleaning (7 years)

• Clerical experience (7 years)

• Customer service (7 years)

• Data entry (5 years)

• Residential Cleaning

• Case Management

• Laundry

• Food Preparation

Languages

• English - Expert

Certifications and Licenses

State Tested Nursing Assistant

November 2015 to September 2018

CPR Certification

November 2015 to September 2018

Food Handler Certification

Assessments

Attention to detail — Completed

August 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Completed

Verbal communication — Familiar

August 2022

Speaking clearly, correctly, and concisely

Full results: Familiar

Customer service — Proficient

August 2022

Identifying and resolving common customer issues

Full results: Proficient

Technical support — Completed

July 2022

Performing software, hardware, and network operations Full results: Completed

Customer focus & orientation — Completed

August 2022

Responding to customer situations with sensitivity Full results: Completed

Technical support: Customer situations — Completed July 2022

Responding to technical support situations with sensitivity Full results: Completed

Call center customer service — Familiar

August 2022

Demonstrating customer service skills in a call center setting Full results: Familiar

Basic computer skills — Proficient

July 2022

Performing basic computer operations and troubleshooting common problems Full results: Proficient

Sales skills — Proficient

July 2022

Influencing and negotiating with customers

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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